Property Operations Support

PT Mindo Small Business Solutions; Kota Yogyakarta; On-site; IDR 55,800,000 - 89,280,000; Full time

Benefits offered by this job

Office sports

Free English courses

Career advancement

Job summary

PT Mindo Small Business Solutions in Yogyakarta is hiring a Property Operations Support Wizard to help maintain property standards, prioritize maintenance and housekeeping requests, and coordinate with overseas clients and vendors. You’ll handle tasks with precision and communicate clearly across channels.

You will work on-site in Yogyakarta, manage requests, schedule site visits, and track progress to ensure timely completion while interacting by phone, email and chat.

Qualifications

• Excellent English with clear written and verbal skills.
• Strong problem-solving ability and decision-making.
• Highly organized with multitasking capability.
• Research and vendor negotiation skills.
• Tech-savvy and quick to learn new tools.
• Professional attitude, punctual, and able to work with minimal supervision.

Responsibilities

• Receive and prioritize maintenance and housekeeping requests.
• Coordinate with vendors and assign tasks.
• Schedule site visits and monitor service quality.
• Track progress and maintain accurate records.
• Communicate with overseas clients by phone, email, and chat.
• Collaborate with teams to keep operations running smoothly.

Skills

Excellent English

Problem solving

Organized

Vendor coordination

Tech-savvy

Professional attitude

Call centre experience

Job description

Are you highly organized, calm under pressure, speak Excellent English and great at solving problems? Want flexible hours in Yogyakarta while working with US property teams?

Keep reading!

We are an established Yogyakarta company supporting overseas property managers.
We are hiring Property Operations Support Wizard team members.

You’ll do more than assign tasks—you will help maintain property standards and ensure every request is handled efficiently.

Think you’re a great fit?
Awesome!

What You’ll Do

Receive and prioritize maintenance and housekeeping requests.

Coordinate with vendors, assign tasks, and ensure timely completion.

Schedule site visits and monitor service quality.

Track progress, follow up, and maintain accurate records.

Communicate with overseas clients and vendors by phone, email, and chat.

Work with colleagues and internal teams to keep operations running smoothly.

What We’re Looking For

Excellent English — clear written and verbal skills, fast accurate typing, and grammatically correct responses.

Strong problem-solving — make decisions and provide clear solutions.

Highly organized — multitask, coordinate services, and follow through.

Research & negotiation ability — source vendors and compare options.

Tech-savvy — quick to learn new tools.

Professional attitude — punctual, calm, responsible.

Able to work under minimum supervision

Preferred Experience

Customer service, call center, banking, hospitality, logistics, or similar.

Vendor coordination, property management, maintenance, or housekeeping services.

Work Conditions

Willing to work on-site in Yogyakarta.

Comfortable with 24-hour shift system that includes graveyard shifts, weekends, and holidays.

Able to operate in a fast-paced environment.

Have you worked in a call centre before?

How many years' experience do you have in an Operations Support Role?

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)

Which of the following languages are you fluent in?

How would you rate your English language skills?

How many years' experience do you have in a Call Centre Role?

• For Employees, Mindo offers a professional and friendly work environment that focuses on employee retention and career progression.
• Employees are encouraged to take part in office sports and recreational activities, and English and career advancement courses are free for all employees.

Mindo is a fast growing business consultancy company based in Yogyakarta, Indonesia. Mindo serves clients from all over the world with a wealth of experience in web development, IT consultancy, Server Maintenance, APP Development, API Development, CRM Systems, QA Services, Data Entry, Billing / Accounting and Customer Service.