Project Officer (Night Shift)

PT KST (Kreatifitas Sinergisme Teknoindo); Kota Yogyakarta; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

PT KST (Kreatifitas Sinergisme Teknoindo) invites a Project Officer to coordinate mystery shopper projects for global clients. You will manage assignments, recruit resources, and communicate with shoppers and auditors via phone and email, ensuring quality and on-time delivery.

Requirements include CEFR B2 English, strong attention to detail, and the ability to handle multiple tasks in a multicultural setting. Night shifts are required, with preference for someone based in Yogyakarta.

Qualifications

• CEFR B2 English or higher with confident communication.
• Experience in project coordination or similar roles.
• Willingness to work night shifts and adapt to schedules.
• Preferably domiciled in Yogyakarta, Indonesia.
• Ability to learn new processes and systems quickly.

Responsibilities

• Follow up on outstanding tasks to ensure timely project execution.
• Coordinate shopper/auditor assignments and recruit resources as needed.
• Contact and negotiate with shoppers/auditors for assignments.
• Review reports and surveys for accuracy and compliance with guidelines.
• Keep projects organized and delivered on time.

Skills

English proficiency

Attention to detail

Communication skills

Organizational skills

Proactive

Night shift

Education

Diploma or Bachelor's degree

Tools

MS Office

Job description

As a Project Officer, you will play a key role in managing mystery shopper projects for our global market research client. Are you passionate communicating in English, detail-oriented, and comfortable handling administrative and project-related tasks? Do you enjoy working in a multicultural environment? If so, we want YOU to join our team!

In this role, you will be responsible for coordinating and assigning mystery shoppers, recruiting additional resources when needed, communicating with shoppers and auditors through phone and email, and quality checking survey data and reports. You will also help ensure that projects are well-organized, completed according to requirements, and delivered on time.

If you enjoy working with people, coordinating tasks, solving problems, and keeping projects organized, this role is perfect for you!

Job Description:

Follow up on outstanding tasks to ensure timely project execution.

Coordinate shopper/auditor assignments and recruit additional resources when needed.

Contact and negotiate with shoppers/auditors to secure project assignments.

Review reports and surveys for accuracy, completeness, and compliance with project guidelines.

Qualifications:

English proficiency at CEFR B2 (Upper-Intermediate) or above, with the ability to communicate confidently with native speakers.

Good command of English, both written and spoken.

Strong attention to detail and accuracy.

Confident communicating with people through phone and email.

Organized and able to manage multiple tasks and deadlines.

Proactive and willing to follow up until tasks are completed.

Able to learn new processes and systems quickly.

Professional, reliable, and accountable.

Diploma, Bachelor's Degree, or Professional Degree in any field.

Willing to work the night shift.

Preferably domiciled in Yogyakarta.

• Experience in Project Coordination, or similar roles.
• Experience working with international clients or multicultural teams.
• International exposure.