Product Support Autodesk (AEC)

PT. Metrodata Electronics Tbk.; Jakarta Pusat; Presencial; IDR 120.000.000 - 180.000.000; Jornada completa

Descripción de la vacante

PT. Metrodata Electronics Tbk. seeks a BIM/Design Specialist in Jakarta to engage with clients, understand design-simulation challenges, and deliver Autodesk-based solutions.

You will present results in meetings and provide end-to-end training and support for how-to-use the software. Ideal candidates have a bachelor’s degree in an engineering field with 1+ year in AEC or BIM, and familiarity with Autodesk Forma, Revit, Civil 3D, Navisworks, InfraWorks, Construction Cloud and data-management

Formación

• Bachelor’s degree in Civil/Architectural/Environmental/Geomatics or related fields.
• At least 1 year of experience in the AEC industry or BIM implementation.
• Experience in technical customer-facing roles preferred.
• Familiar with Autodesk AEC solutions including Forma, Revit, Civil 3D, Construction Cloud, Navisworks, InfraWorks.

Responsabilidades

• Communicate with clients to understand problems regarding design-simulation and provide solutions.
• Present solution recommendations and results during customer-facing meetings.
• Provide support for design and simulation to customers through training or end-to-end usage guidance.
• Build, debug, analyze, and interpret ACE models using Autodesk software.
• Resolve tickets and troubleshoot technical and process issues to maintain productivity.

Conocimientos

Communication

Presentation

BIM software

Customer-facing

Educación

Bachelor’s degree in Civil/Architectural/Environmental/Geomatics or related fields

Herramientas

Autodesk Forma

Revit

Civil 3D

Autodesk Construction Cloud

Navisworks

InfraWorks

Data Management

Descripción del empleo

• 1Communicate with clients to understand their problems regarding design-simulation and to provide the solution.
• Present the solution recommendations and results during customer-facing meeting.
• Provide support for design and simulation to customers, both through training or giving end to end solution in how-to-use the design and simulation software.
• Build, debug, analyze, and interpret ACE models using Autodesk software.
• Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.

Responsibilities

• 1Communicate with clients to understand their problems regarding design-simulation and to provide the solution.
• Present the solution recommendations and results during customer-facing meeting.
• Provide support for design and simulation to customers, both through training or giving end to end solution in how-to-use the design and simulation software.
• Build, debug, analyze, and interpret ACE models using Autodesk software.
• Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.

Requirements

• Bachelor’s degree (S1) in Civil Engineering, Architecture, Environmental Engineering, Geomatics/Geodetic Engineering, Construction Management, Mechanical Engineering, or related Engineering fields.
• Minimum 1 year of experience in the AEC (Architecture, Engineering & Construction) industry or BIM implementationExperience in technical customer-facing roles is preferred, such as Technical Pre-Sales, Solutions Consulting, or technology/software implementation.
• Familiar with Autodesk AEC solutions, including: Autodesk Forma, Revit, Civil 3D, Autodesk Construction Cloud, Navisworks, InfraWorks, Data Management solutions, Other relevant Autodesk technologies.
• Strong communication and presentation skills, with the ability to translate technical concepts into clear business value for customers.