Product Specialist (IT Infrastructure & Cloud)

PT. Intikom Berlian Mustika; Jakarta Timur; On-site; IDR 167,400,000 - 223,200,000; Full time

Job summary

A leading IT solutions company in Indonesia is seeking a Product Specialist – Enterprise & Cloud Solutions to manage and develop their IT hardware and enterprise solution portfolio. This role will involve acting as a liaison between vendors and customers, supporting pre-sales activities, and driving product growth. Candidates should possess a Bachelor's degree in IT/Computer Science, with 2–3 years of experience in cloud computing or related fields. Strong bilingual communication skills in Indonesian and English are essential.

Qualifications

• Minimum 2–3 years of experience in IT hardware/software, enterprise solutions, or cloud computing.
• Experience preparing technical proposals and conducting product presentations.
• Familiar with CRM tools, sales reporting, and pipeline management.

Responsibilities

• Manage and develop enterprise and cloud product portfolios.
• Support sales teams with pre‑sales activities, solution design, and technical consultations.
• Stay updated with the latest technology trends in enterprise and cloud solutions.

Skills

Strong knowledge of server

Strong knowledge of storage

Strong knowledge of cloud

Bilingual communication skills (Indonesian and English)

Education

Bachelor's degree in Information Technology, Computer Science, or related fields

Tools

CRM tools

Lenovo products

Dell products

AWS services

Job description

About The Role

We are looking for a Product Specialist – Enterprise & Cloud Solutions to manage and develop our IT hardware and enterprise solution portfolio (Server, Storage, Virtualization & Cloud). In this role, you will act as the key liaison between vendors, internal teams, and customers to ensure proper product positioning, competitive strategy, and successful solution delivery. You will work closely with sales, technical, and vendor teams to drive product growth, support pre‑sales activities, and strengthen our enterprise and cloud business.

What You'll Do

• Manage and develop enterprise and cloud product portfolios
• Support sales teams with pre‑sales activities, solution design, and technical consultations
• Prepare technical proposals, product presentations, and solution demonstrations
• Conduct market analysis, pricing strategy, and product positioningCoordinate with vendors on programs, certifications, and product updates
• Manage sales pipeline and reporting through CRM tools
• Ensure accurate and structured technical and business documentation
• Build and maintain strong relationships with customers and stakeholders
• Stay updated with the latest technology trends in enterprise and cloud solutions

What We're Looking For

• Bachelor's degree in Information Technology, Computer Science, or related fields
• Minimum 2–3 years of experience in IT hardware/software, enterprise solutions, or cloud computing
• Strong knowledge of at least one of the following: server, storage, cloud
• Familiarity with products such as Lenovo, Dell, AWS, etc.
• Understanding of cloud computing, data center infrastructure, and enterprise solution concepts
• Experience preparing technical proposals and conducting product presentations
• Familiar with CRM tools, sales reporting, and pipeline management
• Vendor or product certifications are an advantage
• Strong bilingual communication skills (Indonesian and English)

Personal Traits

• Proactive and self‑driven with strong initiative
• Detail‑oriented and structured in documentation and reporting
• Customer‑centric mindset with strong stakeholder management skills
• Strong analytical thinking and problem‑solving abilities
• Resilient under pressure and able to manage multiple priorities
• Collaborative and effective in cross‑functional coordination
• Adaptive to fast‑changing technology trends and committed to continuous learning
• Professional integrity and accountability in managing vendor and customer relationships