Product Sales - Mill Lining

Metso; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 600,000,000 - 1,000,000,000; Full time

Benefits offered by this job

Annual bonus

Hybrid working possibilities

Comprehensive medical insurance

Job summary

Metso seeks an experienced Minerals Processing professional to join the Grinding Solution group within the Product Sales team, specialising in Mill Lining. The role involves high travel (upwards of 60%) across the Asia Pacific region and close collaboration with Account Managers, customers, and global product support teams to drive opportunity development and value-based solutions.

The candidate combines technical expertise with commercial acumen and a strong customer focus to ensure profitable

Qualifications

• 10+ years of experience in minerals processing.
• Tertiary qualification in metallurgical/ chemical/ process or mechanical engineering.
• Experience operating minerals processing concentrators including comminution circuits.
• Strong continuous improvement mindset and customer-focused approach.
• CRM experience and strong communication skills.

Responsibilities

• Develop sales opportunities and build pipeline in the Asia Pacific region.
• Provide technical guidance on mill lining and related equipment.
• Lead and support sales activities with focus on profitability.
• Ensure timely progress from lead to proposal and negotiations.
• Collaborate with Product Support teams to deploy product knowledge.
• Support warranty processes and coordinate with supply chain.

Skills

CRM systems experience

Commercial acumen

Communication skills

Safety awareness

Education

Tertiary qualification in Metallurgical Engineering / Process Engineering / Chemical Engineering / Mechanical disciplines

Tools

CRM software

Job description

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 10/27/2026

INTRODUCTION:

We are seeking an experienced Minerals Processing professional to join our Grinding Solution group, in the Product Sales team specialising in Mill Lining.

We note due to the operational requirements of the role candidates are advised that a high level of travel (upwards of 60%) is anticipated to be successful in this position.

Who we are?

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise.

Our Global Organisation strives on positive change to our World by offering sustainable solutions for their Mining equipment. Our people are highly motivated, self-automated and driven.

Our culture

Our values of high ambition-always, customer in centre, getting it done together and being open and honest guide our everyday decisions and way of working. They are the guiding principles we expect everyone to act accordingly, and we believe that by living our values we will build a common, thriving culture.

What Will You Do

Working closely with Account Managers, customers, and global product support teams, this role is responsible for developing sales opportunities, building pipeline growth, delivering value-based solutions, and supporting the successful execution of sales strategies across the region.

Based in Asia region, the role combines technical expertise, commercial acumen, and customer engagement to drive business growth and profitability. With responsibility for;

• Act as the product expert for mill lining, providing technical guidance and support to customers and Account Manager.
• Lead and support sales activities for mill lining technologies in the Asia Pacific region with a focus on assisting our customers achieve their operational goals.
• Providing technical advice about the suitability of processing equipment and technologies for our client’s purposes.
• Ensures timely progress of the sales case from lead to quotation/proposal and negotiations.
• Reviewing operational data and identifying opportunities to improve comminution performance with mill lining or other processing technology solutions.
• Direct customer link for remote and on-site support including condition monitoring inspections, analysis and reporting, stock management, installation support, and troubleshooting, while acting as the technical interlinkage between Market Area (MA) and Business Line (BL).
• Complex proposal development from data collection through to concept design, detailed proposal creation and delivery with customer presentations.
• Ensures profitability of the sales cases.
• Use of customer relationship management (CRM) tools to facilitate forecast and sales funnel/case generation together with the sales team for defined geographical region/customer allocation.
• Analysing the market, our competition and industry best practices.
• Works closely with the tier 2 Product Support teams to deploy new product information, best practices, sales trainings and technology specific value argumentation.
• Supporting Warranty process and escape product quality issues to Tier 2 Product Support teams.
• Supporting and monitoring sales cases from order through to delivery while directing the supply chain function’s alignment with customer and regional demands.
• Ensure that Site Account Managers have adequate training and support to determine opportunities and sell their products.
• Ensuring fulfillment of all QEHS rules and regulations of Metso and customers.

Who You Are

• Be motivated, driven and have the ability to lead themselves.
• Hold tertiary qualifications in Metallurgical Engineering, Process Engineering, Chemical Engineering or Mechanical disciplines with 10+ years’ experience in minerals processing.
• Have previous exposure to operation of minerals processing concentrators including comminution circuits.
• Display a continuous improvement mindset, actively challenging the status quo.
• Be able to develop strong and productive working relationships with our customer’s process operation teams.
• CRM systems experience.
• Have strong commercial acumen with a customer-oriented outlook.
• Show a high level of communication and customer service skills.
• Have a strong focus on safety, built on transparent and open communication with the ability to execute high-quality risk observations, hazard reports and implement proactive safety initiatives.
• Ability to travel as required by Motor Vehicle or Commercial or Charter Flights.
• Hold a current local country driver’s licence.

WHAT’S IN IT FOR YOU?

• Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on-site gym, meal benefits, car/bicycle benefits, and engagement surveys.
• Annual bonus - global incentive programs tied to business and performance targets.
• Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
• A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• A work environment where safety is always the number one priority – both your physical and mental health is our priority
• A competitive base salary reflective of your skills and experience with annual incentive program
• Comprehensive medical insurance benefits

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.