Field Service Engineer Electrical & Instrumentation

FLSmidth; Jakarta Pusat; On-site; IDR 320,000,000 - 520,000,000; Full time

Benefits offered by this job

Competitive remuneration package

Flexible work schedule

Development and training

Employee Assistance Program

Paid parental leave

Recognition platform

Job summary

FLSmidth is seeking a Field Service Engineer to deliver world-class onsite support, ensuring equipment reliability, safety, and performance for customers in mining sites across Southeast Asia. You will install, commission, calibrate, repair, and test complex equipment while training customers on features and operation.

The role requires 3–5 years in mining or heavy industrial service, strong hands-on skills, and ability to travel across mine sites.

Qualifications

• 3–5 years of experience in the mining or heavy industrial service industry.
• Strong hands-on skills in installation, commissioning, and maintenance.
• Proficiency with Microsoft Office applications.

Responsibilities

• Provide onsite services and customer support according to the roster.
• Perform installation, commissioning, calibration, repair, maintenance and testing of complex equipment.
• Identify and resolve advanced technical problems during start-up and operations.
• Research, evaluate, and recommend equipment upgrades to meet customer needs.
• Deliver troubleshooting support and train customers on equipment features.
• Conduct regular site evaluations to determine maintenance needs and performance improvements.
• Ensure uptime by addressing maintenance and troubleshooting issues.
• Promote safety, teamwork, and continuous improvement on site.
• Build and maintain strong customer relationships to secure future business.

Skills

Hands-on skills

Training customers

Onsite work

Problem solving

Communication

Teamwork

Travel readiness

Troubleshooting

Education

Engineering degree

Tools

MS Office

Job description

At FLSmidth, you will collaborate with talented professionals from diverse cultures, learning and creating innovative, sustainable solutions that shape the future of mining. As a Field Service Engineer, you will be dedicated to delivering world-class support to our customers, working onsite to ensure equipment reliability, safety, and performance. This is a hands-on role where you’ll make a direct impact on our customers’ operations.

Your Responsibilities

• Provide services and customer support during assigned onsite roster
• Perform installation, commissioning, calibration, repair, maintenance, and testing of complex equipment
• Identify and resolve advanced technical problems during start-up and operations
• Research, evaluate, and recommend new products or equipment upgrades to meet customer needs
• Deliver troubleshooting support and train customers on equipment features and functionality
• Conduct regular site evaluations to determine maintenance requirements and performance improvements
• Ensure operational uptime by addressing equipment maintenance and troubleshooting issues
• Promote a culture of safety, teamwork, and continuous improvement in all onsite activities
• Build and maintain strong customer relationships to secure future business opportunities

What You Bring

• Vocational/Technical education or Bachelor’s degree in Engineering (or related field)
• 3-5 years’ experience in the mining or heavy industrial service industry (preferred)
• Strong hands-on skills in equipment installation, commissioning, and maintenance
• Proficiency in Microsoft Office applications
• Ability to work onsite following customer roster, including in remote areas
• Broad knowledge of operational procedures, maintenance tools, and troubleshooting methods
• Strong problem-solving skills, with the ability to work under pressure and limited supervision
• Excellent communication skills and ability to train customers effectively
• A collaborative team player who can also work independently
• Willingness to travel extensively across mine sites in Southeast Asia

Why Join Us?

• Work in an international, multicultural environment with global exposure
• Be part of a team delivering sustainable, future-focused solutions to the mining industry
• Develop professionally through challenging assignments and opportunities to learn from global experts
• Contribute to a safety-first culture where your skills and ideas are valued

What we offer

• Competitive remuneration package on offer.
• Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.
• Job security in a volatile market.
• Since 1882, FLSmidth has operated successfully within a global environment.
• Development and training within a respected global OEM company.
• Access to salary packaging options to allow you to maximize your after-tax income.
• Employee Assistance Program for employees and immediate family.
• Purchased annual leave options.
• Paid Parental Leave
• Access to a recognition and benefits platform.
• Involvement with community and charity initiatives.
• As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.
• We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.
• In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials.
• We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.
• FLS is a leading, full flowsheet minerals processing supplier to the global mining industry.
• We deliver proven technologies and services across the lifecycle of operations, and have set targets of providing solutions for zero-emissions mining by 2030 with our MissionZero programme.