Product Delivery - XL

PT XLSMART Telecom Sejahtera Tbk; Jakarta Pusat; On-site; IDR 80,000,000 - 120,000,000; Full time

Job summary

PT XLSMART Telecom Sejahtera Tbk is seeking a hands-on Product Delivery Lead to translate product strategies into actionable plans and coordinate across Product, Network, IT, Digital, Sales, and Finance to ensure timely launches and lifecycle management.

You will manage requirements gathering, testing, readiness checks, launch coordination, and post-launch monitoring, while tracking performance and customer feedback to drive improvements. A strong cross-functional leader is essential.

Qualifications

• Must have hands-on experience translating strategy into actionable delivery plans.
• Experience coordinating across Product, Network, IT, Digital, Sales, Finance, and others.
• Strong track record in managing timelines, risks, and deliverables.

Responsibilities

• Translate product strategy into delivery plans, timelines and milestones for launches and enhancements.
• Lead day-to-day coordination across multiple functions to ensure timely delivery.
• Manage product implementation activities: requirements, testing, readiness, launch coordination, and post-launch monitoring.
• Monitor performance and customer feedback to identify issues and improvement opportunities.
• Maintain project documentation and provide regular progress updates to leadership.

Skills

Product Delivery

Cross-functional coordination

Project Management

Stakeholder Management

Education

Bachelor’s degree in Business/Marketing/Management/Engineering/Information Systems

Job description

Description

Job Purpose: To execute end-to-end product delivery initiatives by translating product strategies into actionable plans, coordinating cross-functional stakeholders, and ensuring timely and effective product launches, enhancements, and lifecycle activities.

Main Responsibilities

• Translate product strategy and requirements into clear delivery plans, timelines, and execution milestones for product launches and enhancements.
• Lead day-to-day project coordination across Product, Network, IT, Digital, Sales, Finance, and other relevant stakeholders to ensure timely delivery.
• Manage product implementation activities, including requirements gathering, testing, readiness checks, launch coordination, and post-launch monitoring.
• Monitor product performance and customer feedback to identify delivery issues, improvement opportunities, and required corrective actions.
• Maintain project documentation, track key milestones and dependencies, and provide regular progress updates to Product leadership and relevant stakeholders.

Key Output

• Timely and successful delivery of new product launches, enhancements, and lifecycle initiatives.
• Clear project plans, milestones, dependencies, and stakeholder alignment throughout product delivery.
• Effective coordination and resolution of cross-functional delivery issues.
• Post-launch performance monitoring and actionable improvement recommendations.
• Consistent product implementation aligned with business requirements, customer needs, and agreed timelines.

Qualifications

Academic

• Bachelor’s degree in Business, Marketing, Management, Engineering, Information Systems, or related field.

Professional / Experience

• Strong knowledge of XL Prepaid product portfolio and telecommunications business.
• Proven experience in project delivery and cross-functional stakeholder management, with the ability to collaborate and influence multiple stakeholders.
• Strong project management and execution skills, including managing timelines, dependencies, risks, and deliverables.

Employment Status: Permanent (P)