Product Consultant/Sales - Bekasi

Xiaomi Indonesia; Bogor; On-site; IDR 52,000,000 - 80,000,000; Full time

Job summary

Xiaomi Indonesia in Bogor is seeking a sales advisor to join our team. You will support daily store operations, handle transactions, educate customers on products, and help achieve sales targets.

The ideal candidate has a college degree and at least two years in retail or consumer electronics, strong communication skills, and a collaborative mindset. This on-site role offers growth opportunities within a dynamic environment.

Qualifications

• College degree or above.
• Minimum 2 years as a sales advisor; 3C, FMCG, or retail background preferred.
• Proficient in Microsoft Office, especially Excel and Word.
• Strong communication skills, customer service mindset, and problem-solving ability.
• High sense of responsibility and strong team spirit.
• Administrative management experience is a plus.

Responsibilities

• Carry out daily administrative tasks including purchase transactions, POS entries, and customer checkouts.
• Maintain a clean and professional store environment to create a pleasant shopping experience.
• Handle feedback and complaints; assist in resolving daily operational issues within the team.
• Achieve individual sales targets and support the team in meeting overall sales goals.
• Provide customers with comprehensive product knowledge and usage demonstrations.
• Organize internal product knowledge training to improve the team’s overall expertise.
• Strictly follow company policies regarding asset usage, safekeeping, and inventory management.

Skills

Microsoft Office

Excel

Word

Communication

Customer service

Problem solving

Teamwork

Education

College degree or above

Tools

MS Office

Job description

Responsibilities:

1. Carry out daily administrative tasks, including purchase transactions, POS system entries, customer checkouts, and other related duties
2. Maintain a clean and professional store environment to create a pleasant shopping experience
3. Handle customer feedback and complaints appropriately; assist in resolving daily operational issues within the team#
4. Achieve individual sales targets and support the team in meeting overall sales goals
5. Provide customers with comprehensive product knowledge and usage demonstrations
6. Organize internal product knowledge training to improve the team’s overall expertise
7. Strictly follow company policies regarding asset usage, safekeeping, and inventory management

Qualifications:

1. College degree or above
2. Minimum of 2 years of experience as a sales advisor; background in 3C (consumer electronics), FMCG, or retail industry preferred
3. Proficient in Microsoft Office, especially Excel and Word
4. Strong communication skills, customer service mindset, and problem-solving ability
5. High sense of responsibility and strong team spirit
6. Administrative management experience is a plus