Process Quality Engineer (PQE) – KPI & CAPA, East Java

Smoore Technology Indonesia; Indonesia; On-site; IDR 133,920,000 - 223,200,000; Full time

Job summary

Smoore Technology Indonesia is seeking a seasoned PQE to lead quality assurance in manufacturing. You will analyze and verify customer complaints and returned products, and monitor KPI-based quality performance across production lines to drive continuous improvements.

Responsibilities include establishing and updating SOPs for mass production, applying CAPA and 8D methodologies, evaluating new equipment acceptance, and ensuring EHS and waste-management compliance.

Qualifications

• Experience with CAPA and 8D problem solving.
• Familiar with EHS risk management and QA processes.
• Strong understanding of SOPs for mass production.
• Excellent written and spoken English communication.
• Willingness to be placed in East Java area.
• Minimum 3 years PQE in manufacturing.

Responsibilities

• Analyzing and verifying customer complaints and returned products, and following up on them.
• Monitoring and continuously improving the quality performance of KPI indicators.
• Establishing and updating quality inspection standard documents.
• Organizing training and assessing department inspectors on quality standards and inspection methods.
• Responsible for following up on pre- and post-process effects, as well as collecting quality data.
• Responsible for evaluating the quality of new 3Q equipment acceptance.
• Implement policies related to employee health and safety programs that comply with applicable regulations and standards.
• Implement policies related to waste management programs that comply with applicable regulations and standards.

Skills

CAPA

8D Report

EHS risks

End-to-end quality

SOP development

Education

Bachelor in related fields

Job description

Smoore Technology Indonesia is seeking a seasoned PQE to lead quality assurance in manufacturing. You will analyze and verify customer complaints and returned products, and monitor KPI-based quality performance across production lines to drive continuous improvements.

Responsibilities include establishing and updating SOPs for mass production, applying CAPA and 8D methodologies, evaluating new equipment acceptance, and ensuring EHS and waste-management compliance.