Process Quality Engineer

Smoore Technology Indonesia; Jawa Timur; On-site; IDR 446,400,000 - 1,004,400,000; Full time

Job summary

Smoore Technology Indonesia seeks an experienced Process Quality Engineer to lead quality assurance in manufacturing. You will analyze customer complaints, uphold SOPs, and drive continuous improvement across pre- and post-process steps.

The role requires at least 3 years PQE experience, strong CAPA and 8D familiarity, and clear English communication for daily operations.

Qualifications

• Bachelor degree in related fields.
• Minimum 3 years experience as PQE in manufacturing industry.
• Strong SOP knowledge for mass production to ensure quality and output efficiency.
• Familiar with CAPA, 8D Report, EHS risks, quality risks, and end-to-end quality processes.
• Proficient in English for daily work.

Responsibilities

• Analyzing and verifying customer complaints and returned products and following up.
• Monitoring and improving quality KPI performance.
• Establishing and updating quality inspection standard documents.
• Organizing training and assessing inspectors on quality standards and inspection methods.
• Collecting quality data and following up on pre- and post-process effects.
• Evaluating quality of new 3Q equipment acceptance.
• Implementing health and safety and waste management policies compliant with regulations.

Skills

Quality management

CAPA

8D Report

EHS risk

End-to-end quality

English communication

Education

Bachelor degree in related fields

Job description

Requirements

• Analyzing and verifying customer complaints and returned products, and following up on them;
• Monitoring and continuously improving the quality performance of KPI indicators;
• Establishing and updating quality inspection standard documents;
• Organizing training and assessing department inspectors on quality standards and inspection methods;
• Responsible for following up on pre- and post-process effects, as well as collecting quality data;
• Responsible for evaluating the quality of new 3Q equipment acceptance;
• Implement policies related to employee health and safety programs that comply with applicable regulations and standards.
• Implement policies related to waste management programs that comply with applicable regulations and standards.

• Bachelor graduated in related fields
• Minimum 3 years experience as PQE in manufacture industry
• Excellent about SOP of mass production process standard to ensure quality and output efficiency
• Familiar with CAPA, 8D Report, EHS risks, quality risks, end-to-end quality process
• Comfortable to communicate in English for daily working