Pre Sales Solution Consultant

Trusting Social; Jakarta Pusat; On-site; IDR 334,800,000 - 669,600,000; Full time

Job summary

Trusting Social is hiring a Pre-Sales Solution Consultant to be the primary technical and business translator for clients. This role designs agile solutions using our AI/ML product suite, owning the problem-solution fit and proving value through PoCs aligned with the client’s workflows.

The candidate should have 3–8 years in tech or finance, experience with product roles, and a track record in fast-paced environments. Lending industry exposure is a plus, with strong collaboration across teams.

Qualifications

• 3–8 years of experience in Technology or Financing Institution fields.
• Exposure to product design or product-market fit exercises is a plus.
• Proven ability to work in fast-paced environments (startup or fast-growing business).
• Experience in lending industry is a plus.
• Strong consultative problem-solving and solution design capabilities.

Responsibilities

• Win technical and business validation from clients.
• Own problem-solution fit by designing and managing POCs that map to client workflows.
• Act as a technical translator for Sales & Product teams in client meetings.
• Scope SOWs/contracts with realistic milestones and deliverables.
• Coordinate with client tech teams and internal resources to deliver successful outcomes.

Skills

Consultative problem solving

Solution design & architecture

POC management

Technical translation

Cross-team collaboration

Job description

Location: Jakarta,Jakarta,Indonesia

OVERVIEW

We advance data science and technology to bring financial inclusion for all, on a scale never before possible. Currently, Trusting Social has become the biggest and fastest-growing credit risk assessment organization. We are on a trajectory to enable credit lines for a billion people, with our platform’s launch in other Asian countries including Indonesia, India and Philippines. Funded by leading VCs, we turned profitable just 3 months post-launch in Vietnam. Headquarter in Singapore, our teams are distributed among Ho Chi Minh, Hanoi, Melbourne, Jakarta, Manila, Dhaka, Bangalore, Pune, Gurgaon and Mumbai.

The company is led by a dynamic group of seasoned entrepreneurs, technologists and scientists seeking to disrupt the lending space and democratize access to capital for billions of underserved consumers. Trusting Social’s leadership team comprises highly accomplished and internationally recognised professionals from around the world. We have 23 (and counting) PhD data scientists, business leaders from companies like Goldman Sachs, Standard Chartered, BajajFin, Credit Suisse & Vodafone and an engineering leadership team battle tested at Amazon, Microsoft & Google.

THE CORE OF WHAT WE DO

We are one of the strongest data science & technology players driving financial inclusion in emerging markets. We apply our algorithms to petabytes of data, primarily from Telecom Operators in-country, to profile credit risk of individuals, while protecting their privacy through encryption and anonymisation of data processed on our platform.

Our proprietary risk assessment model that sits at the core of our platform is proven to outperform current models in use (measured in terms of GINI coefficient) and has enabled access to credit for an additional 40% of the population in emerging markets. These are people who’ve never had any kind of prior banking exposure and now are accessible and visible to the formal financial economy.

Trusting Social is looking to grow a team of zealous advocates of our cause who can identify, build and sustain commercial relationships with very prominent businesses in a fast- changing and complex landscape.

THE ROLE - PRE SALES SOLUTION CONSULTANT (SC)

We are hiring a Pre-Sales Solution Consultant (SC) to be the primary technical and business translator for our clients. This individual will be the "architect of the solution," responsible for digging deep into a client's business, identifying their true pain points, and designing a workable, agile solution using our AI/ML product suite.

Core Mandate:

To win the technical and business validation from clients. This person will own the "problem-solution fit" by designing and managing Proof of Concepts (POCs) that clearly demonstrate our value and map directly to the client's existing workflows and business models.

Target Product Verticals:

• Big Data/Analytics AI
• Computer Vision AI
• Conversational AI

Qualification:

• 3 – 8 years of experience in Technology or Financing Institution field
• Some exposure with Product role (assisting / contributing to product design or product-market fit exercise)
• Proven experience working in fast-paced environment (e.g. startup, fast-growing business, etc)
• Experience in lending industry is a plus
• Consultative problem solving: able to see what a client needs
• Grounded solution design & architecture: able to design a solution that works today; This includes data flow, API integration points, and understanding the client's existing stacks.
• Able to deliver solution architecture for client’s executive level and internal engineering team
• POC Management & Execution: drive and own a POC from start to finish - this involves setting success criteria, coordinating with the client's tech team, and managing the internal tech resources to deliver a successful outcome.
• Technical Translation: to support the Sales & Product teams in meetings, answer deep technical questions, and help scope SOWs/contracts (PKS) with realistic technical milestones and deliverables.
• Extensive experience in cross-team collaboration work (exposure to regional/global counterparts is a plus)