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Ingram Micro, Inc. in Jakarta, Indonesia is seeking a professional to provide pre-sales technical support for complex products and solutions.
The role involves understanding the customer’s business and analyzing their system and product needs to enable appropriate solution development. The candidate should be an established, productive individual contributor who works independently under general supervision, handles moderate to complex projects, and can guide others through explanations of
Position Summary:
Typical pre-sales activities include gaining understanding of customer's business and analysis of customer's system and product needs. Provides primarily pre-sales technical support for the development and implementation of complex products/applications/solutions
What you bring to the role:
Established and productive professional individual contributor. Works independently with general supervision. Problems faced are difficult and may be complex. May influence others within the job area through explanation of facts, policies and practices.
Works on moderate to complex projects. Uses company standard policies and procedures to resolve a variety of issues.
Exercises judgment within defined procedures and practices to determine appropriate action. Receives moderate level of guidance. Work is reviewed for soundness of judgment and overall accuracy.
General proficiency with various tools, systems, and procedures required to accomplish the job. May need to consult with Senior/Specialist staff members on some technical issues. A four year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position specific experience.