Port Cargo Operations Specialist – Vessel Coordination

Pt Container Maritime Activities; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

Kuehne+Nagel in Surabaya is seeking an Air Logistics Operational Care Specialist to join our Freight Forwarding team. You will manage end-to-end air freight export operations, ensure timely shipment execution, and maintain accurate documentation.

You will coordinate activities from booking confirmation to completion, liaise with Procurement for bookings, and sustain strong relations with airlines. This role demands high attention to detail, ability to work under pressure, and strong teamwork in

Qualifications

• Minimum 2 years of experience in Air Freight Operations.
• Exposure to export shipment handling is preferred.

Responsibilities

• Manage end-to-end air freight export operations, ensuring timely shipment execution, accurate documentation, and effective coordination with internal and external stakeholders.
• Coordinate shipment activities from booking confirmation to completion.
• Ensure all export documentation is accurate and submitted on time.
• Liaise closely with Procurement teams for booking-related matters.
• Maintain strong working relationships with airlines for operational coordination.
• Submit shipment documents to the relevant internal teams on the same day.
• Ensure compliance with export customs requirements and operational procedures.
• Monitor shipment progress and escalate issues promptly to ensure continuity.

Skills

Attention to detail

Fast-paced logistics

Coordination

English communication

Multitasking under pressure

Team player

Job description

Air Logistics Operational Care Specialist

It’s more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Responsibilities

• Responsible for managing end-to-end air freight export operations, ensuring timely shipment execution, accurate documentation, and effective coordination with internal and external stakeholders.
• Manage end-to-end export shipment processes including operational coordination and documentation handling.
• Coordinate shipment activities from booking confirmation to completion.
• Ensure all export documentation is accurate and submitted on time.
• Liaise closely with Procurement teams for booking-related matters.
• Maintain strong working relationships with airlines for operational coordination.
• Ensure 100% accuracy of export documentation before submission.
• Submit shipment documents to the relevant internal teams on the same day.
• Ensure compliance with export customs requirements and operational procedures.
• Monitor shipment progress and ensure operational milestones are met.
• Escalate issues promptly to ensure shipment continuity.

What we would like you to bring

• Minimum 2 years of experience in Air Freight Operations.
• Exposure to export shipment handling is preferred.

Skills & Competencies

• Strong attention to detail and accuracy.
• Ability to work in a fast‑paced logistics environment.
• Strong coordination and follow‑up skills.
• Good communication skills in English.
• Ability to work under pressure and manage multiple shipments simultaneously.
• Strong team player.

Technical Skills

• Familiar with logistics operational systems and customer platforms.

What's in it for you

• A collaborative, international working environment.
• Career growth and professional development support.

Company

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e‑mail at: with the nature of your request. We will answer your inquiry within 24 hours.