Platform Engineer

Packet Systems Indonesia; Jakarta Pusat; On-site; IDR 906,783,000 - 1,450,852,000; Full time

Job summary

Packet Systems Indonesia is seeking an MSS Platform Engineer to oversee day-to-day management and operations of MSS security technology platforms, maintaining operational service and performing updates, automation, and operation of MSS security solutions.

You will handle system data management, performance analysis, and troubleshooting, ensuring efficient data onboarding, log management, and continuous improvement of searches, reports, dashboards, and alerts within the MSS team.

Responsibilities

• Performs day to day MSS technology platform tasks including configuration management, playbook and usecase management, updates and testing, fine-tuning.

Job description

About Us

Founded in 2004, Packet Systems Indonesia (PSI) is one of Indonesia's most trusted ICT systems integrators headquartered in Jakarta — delivering secure, scalable, and mission-critical technology solutions across networking, cybersecurity, cloud, and managed services.

As part of Logicalis Asia Pacific — the Architects of Change™ — PSI offers the best of both worlds: deep local expertise and agility, backed by global standards, international best practices, and a network of 7,000+ professionals across 30 territories.

At PSI, you'll belong to a community of hundreds of passionate engineers, consultants, and technology specialists who take pride in what they do. You'll grow through large-scale, business-critical projects spanning planning, design, deployment, and managed services — with real responsibility from day one. And you'll thrive in a people-first culture built on knowledge-sharing, continuous learning, and investment in your career.

We are proud to be a Great Place to Work® Certified™ organisation — a recognition that reflects the environment we've built together.

Indonesia's digital transformation is accelerating. Be one of the Architects of Change who leads it.

Role Description

• MSS Platform Engineer provides day-to-day management and operations of MSS security technology platforms, maintaining and providing operational service associated with MSS technology solutions and performing updates, automate and operate to MSS security technology solutions.
• Provides management and operations of MSS system and data management, including the administration of data management platform to ensure the data are relevant to MSS team provides system performance analysis, and troubleshooting.

Responsibilities

• Performs day to day MSS technology platform (e.g., SIEM, Case Management platform, Threat Intelligence Feeds, SOAR ) tasks including configuration management, playbook and usecase management, updates and testing, fine-tuning, etc.
• Perform optimization and continuous creation on SIEM integrations based on Tier 2 and SecOps Leaders, and threat hunt feedback.
• Resolves complex system related incidents and problems.
• Responsible for security data addition and device onboarding to the log management.
• Administers users and roles and access to the system.
• Continuous update for searches, reports, dashboards and visualization.
• Creates and manages alerts.
• Manages all security and other data collected and stored by the MSS Team
• Implements, configures and onboards new data sources.
• Optimizes the MSS technology platform including storage and system performance.

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At PSI, we are committed to creating a diverse and inclusive workplace where everyone can thrive.