Payment Collections Specialist - Fresh Graduate

PT Alpha Solusi Center; Surakarta; On-site; IDR 33,480,000 - 66,960,000; Full time

Job summary

PT Alpha Solusi Center is seeking an English-speaking Desk Collection Specialist for fresh graduates or applicants with no experience. You will handle customer payment collections, address payment issues, and work toward KPIs in a fast-paced call-center setting.

Requirements include basic English, strong communication and negotiation skills, willingness to learn, and a drive to meet targets. This on-site role offers training and growth opportunities in a supportive team.

Qualifications

• Basic English language skills: Listening, Speaking, Writing (Basic Conversation)
• Communication and negotiation skills
• Willingness to learn (open to fresh graduates/non-experienced)
• Target-oriented and able to work under pressure
• High work motivation

Responsibilities

• Remind customers of payment due dates
• Conduct payment collection through phone calls, WhatsApp, SMS, email, or other prepared media
• Negotiate payment terms with customers
• Address customer complaints related to payment obstacles
• Achieve assigned performance targets, productivity, and KPIs
• Report and create lists of customer prospects with upcoming due dates

Skills

Communication skills

Negotiation skills

Basic English

Willingness to learn

Target-oriented

High motivation

Education

Fresh graduate/Non-experience

Job description

PT Alpha Solusi Center is seeking an English-speaking Desk Collection Specialist for fresh graduates or applicants with no experience. You will handle customer payment collections, address payment issues, and work toward KPIs in a fast-paced call-center setting.

Requirements include basic English, strong communication and negotiation skills, willingness to learn, and a drive to meet targets. This on-site role offers training and growth opportunities in a supportive team.