Patient Service Executive (Patient Liason)

Siloam Hospitals Group; Komodo; On-site; IDR 323,682,790 - 449,559,431; Full time

Job summary

Siloam Hospitals Group is looking for a qualified candidate to assist with operational services, ensuring service to patients meets Siloam standards. Responsibilities include supporting sales and marketing teams, assisting with local and international sales visits, and planning to attract new expatriate patients.

The ideal candidate has a minimum of a bachelor's degree, at least 1 year of relevant experience, and strong communication and negotiation skills. Expatriates based in Labuan Bajo or Bali, and local talent with international experience are encouraged to apply.

Qualifications

• Minimum of 1 year of experience in guest relations/service excellence, preferably in the healthcare industry.
• Expatriates preferably based in Labuan Bajo/Bali with KITAS are encouraged to apply.
• Local talent with international exposure/experience is also welcome to apply.

Responsibilities

• Assist with the direction of operational services to provide service to patients.
• Support the sales, marketing, operations, and nursing teams with translations.
• Assist the team with sales visits to agents, hotels, and businesses focusing on expatriates.
• Provide suggestions and help plan executions to attract new expatriate patients.

Skills

Negotiation skills

Communication skills

Fluent English

Education

Bachelor's degree

Job description

Job Description

• Assist with the direction of operational services, aiming to provide service to patients according to Siloam standards, ensuring coordination with other hospital departments.
• Support the sales & marketing, operations, and nursing teams with translations for the hospital.
• Assist the team with sales visits to local and international agents, hotels, and other businesses focusing on travelers and expatriates.
• Provide suggestions and help plan executions to maintain existing and attract new expatriate patients.

Qualifications

• Minimum bachelor's degree
• Minimum of 1 years of experience inguest relations/service excellence, preferably in healthcare industry
• Strong negotiation skills and good communication.
• Native / fluent English speaker
• Expatriates, preferably based in Labuan Bajo/ Bali and have KITAS
• Local talent with international exposure/experience is also welcome to apply

Additional Information

[BEWARE OF RECRUITMENT SCAMS]

It has come to our attention that there are fake job offers claiming to be hiring for Siloam Hospitals Group. Please note that Siloam Hospitals Group do not require applicants to make payment when seeking employment with our hospitals.