Patient Referral Manager (Healthcare)

Monroe Consulting Group; Indonesia; Vor Ort; IDR 240.000.000 - 420.000.000; Vollzeit

Zusammenfassung

Monroe Consulting Group Indonesia is seeking a Patient Referral Manager for an international healthcare organization to establish and expand its presence in Indonesia. You will build partnerships, develop patient referral networks, and drive cross-border medical services from a local base.

The ideal candidate has 5–8 years in healthcare business development and strong relationship-building skills to engage hospitals, clinics, and specialist doctors across Indonesia.

Qualifikationen

• Bachelor's degree in a relevant discipline.
• 5-8 years of experience in healthcare, hospitals, medical devices, pharmaceuticals, healthcare services, or related sectors.
• Proven track record in business development, partnership management, account management, or patient referral activities.
• Experience working with healthcare stakeholders and provider networks.

Aufgaben

• Develop Patient Referral Networks: Build and expand referral channels across Indonesia to support sustainable business growth.
• Establish Strategic Healthcare Partnerships: Develop relationships with hospitals, specialist doctors, clinics, and other healthcare providers.
• Identify International Treatment Opportunities: Promote international healthcare solutions, including medical treatment referrals and second-opinion services.
• Generate & Manage Referrals: Create new referral opportunities through existing networks and business development initiatives.
• Coordinate Cross-Border Patient Activities: Work closely with regional teams to ensure seamless execution of patient referral processes.
• Monitor Business Development Performance: Track referral pipelines, business opportunities, and KPI achievement.
• Provide Market Intelligence: Deliver regular updates on healthcare market trends, partnership opportunities, and competitive insights.

Kenntnisse

Communication

Interpersonal skills

Negotiation

Relationship building

Networking

Stakeholder engagement

English proficiency

Self-motivation

Proactiveness

Independence

Ausbildung

Bachelor's degree

Jobbeschreibung

Monroe Consulting Group Indonesia is recruiting on behalf of an international healthcare organization specializing in cross-border medical services. Our client is seeking a Patient Referral Manager to establish and expand its presence in Indonesia by building healthcare partnerships and developing patient referral networks. This role will serve as the organization's first representative in Indonesia, making it an ideal opportunity for a highly entrepreneurial and relationship-driven healthcare professional.

Position Overview

Drive business development activities by building strategic partnerships with hospitals, specialist physicians, clinics, and healthcare institutions throughout Indonesia. The successful candidate will play a key role in generating patient referrals, identifying opportunities for international medical treatment services, and strengthening the company's healthcare ecosystem.

Key Responsibilities

• Develop Patient Referral Networks: Build and expand referral channels across Indonesia to support sustainable business growth.
• Establish Strategic Healthcare Partnerships: Develop relationships with hospitals, specialist doctors, clinics, and other healthcare providers.
• Identify International Treatment Opportunities: Promote international healthcare solutions, including medical treatment referrals and second-opinion services.
• Generate & Manage Referrals: Create new referral opportunities through existing networks and business development initiatives.
• Coordinate Cross-Border Patient Activities: Work closely with regional teams to ensure seamless execution of patient referral processes.
• Monitor Business Development Performance: Track referral pipelines, business opportunities, and KPI achievement.
• Provide Market Intelligence: Deliver regular updates on healthcare market trends, partnership opportunities, and competitive insights.

Key Requirements

Qualifications & Experience

• Bachelor's degree in a relevant discipline.
• 5-8 years of experience in healthcare, hospitals, medical devices, pharmaceuticals, healthcare services, or related sectors.
• Proven track record in business development, partnership management, account management, or patient referral activities.
• Experience working with healthcare stakeholders and provider networks.

Technical / Functional Expertise

• Strong understanding of healthcare ecosystems and patient journey management.
• Experience developing partnerships with hospitals, specialist doctors, clinics, and healthcare providers.
• Knowledge of international healthcare services, medical referrals, or healthcare business development is highly advantageous.
• Ability to manage referral pipelines and achieve business development targets.

Leadership & Behavioral Competencies

• Excellent communication and interpersonal skills.
• Strong negotiation and relationship-building capabilities.
• Highly self-motivated, proactive, and results-oriented.
• Comfortable working independently in a remote and entrepreneurial environment.
• Strong networking and stakeholder engagement skills.
• Good command of English, both written and verbal.

Ideal Candidate Profile

The ideal candidate is a healthcare business development professional with strong connections across Indonesia's healthcare ecosystem. They possess a proven ability to build partnerships, generate patient referrals, and work independently while representing an international healthcare organization. Experience engaging with hospitals, specialist physicians, and healthcare providers will be a significant advantage, as this role requires establishing a strong local presence and driving market expansion from the ground up.