Partnership Officer [for DIPAY]

PT Artra Intra Teknologi; Jakarta Selatan; On-site; IDR 446,400,000 - 669,600,000; Full time

Job summary

DIPAY, a leading digital wallet and payment gateway in Indonesia, seeks a Strategic Partnerships leader to drive growth through robust alliances with fintech and corporate partners. You will own negotiations, structure mutually beneficial deals, and align collaborations with DIPAY's strategic objectives.

Responsibilities include managing partner performance against OKRs, optimizing costs, ensuring regulatory risk controls, and guiding integration and product initiatives with partners.

Qualifications

• Strong partnerships and strategic partnerships skills.
• Solid sales and negotiation skills with pipeline management and deal closing experience in B2B or fintech contexts.
• Excellent written and verbal communication with diverse stakeholders.
• Robust analytical skills for performance assessment and data-driven decisions.
• Experience in fintech, payments, banking, or related industries is highly beneficial.

Responsibilities

• Identify, acquire, and lead negotiations with strategic partners to drive growth.
• Collaborate with internal teams to align deals with DIPAY's goals and objectives.
• Oversee partnership performance, ensure OKRs are met and optimized.
• Build and maintain long-term relationships to support expansion and product enhancement.
• Focus on cost efficiency in partnership operations and SLAs.
• Ensure adherence to regulatory requirements and implement risk mitigation.
• Lead integration between DIPAY and partners ensuring timely delivery.
• Collaborate with product teams to design initiatives with partners that drive product success.

Skills

Partnership management

Sales / negotiation

Communication skills

Analytical mindset

Fintech / payments domain knowledge

Education

Bachelor's degree in Business, Marketing, Finance, Communications, or related field

Job description

About PT Mareco Prima Mandiri [DIPAY]

Dipay is a digital wallet and payment gateway app in Indonesia. Dipay brings together a range of financial services in one app - digital payments, e-wallet and mobile credit top-ups, interbank transfers and QRIS.

Responsibilities:

1. Strategic Partner Acquisition & Negotiation

• Identify, acquire, and lead negotiations with strategic partners to ensure mutually beneficial agreements that drive business growth.
• Collaborate closely with internal teams to ensure deals align with DIPAY's goals and objectives

2. Partnership Performance Management

• Oversee the performance of partnerships on a daily basis, ensuring OKR are met and optimized.
• Build and maintain long-term, trusted relationships that support business expansion and product enhancement.

3. Revenue Optimization & Cost Efficiency

• Focus on optimizing cost efficiency in partnership operations, including cost of funds, cost of money movement, and cost of goods & services.
• Own performance targets, ensuring continuous improvement in Service Level Agreements (SLAs) and gross profit.

5. Regulatory Compliance & Risk Mitigation

• Ensure adherence to applicable regulatory requirements and implement risk mitigation strategies for each partnership.

6. Integration & Development Process

• Lead the integration process between DIPAY and partners, ensuring timelines, resource allocation, and product compatibility align with business goals.

7. Collaborative Product Development

• Collaborate with internal teams to design initiatives with partners that drive product success and ensure the alignment of business strategies.

8. Issue Resolution & Process Optimization

• Act as the primary point of contact for partnership issues, escalating as necessary, and work on continuous improvements in workflow, procedures, and internal processes.

• Strong Partnerships and Strategic Partnerships skills, with experience building and managing mutually beneficial relationships.
• Solid Sales/neogtiation skills, including pipeline management, negotiation, and deal closing in B2B or fintech-related contexts.
• Excellent Communication skills, both written and verbal, with the ability to present complex concepts clearly to diverse stakeholders.
• Robust Analytical Skills for assessing partnership performance, interpreting data, and supporting data-driven decisions.
• Experience in fintech, payments, banking, or related industries is highly beneficial.
• Bachelor's degree in Business, Marketing, Finance, Communications, or a related field, or equivalent professional experience.
• Proficiency in English and Indonesian, and familiarity with local market dynamics in Jakarta and broader Indonesia.