Partners Performance Lead

Indosat; Indonesia; On-site; IDR 900,000,000 - 1,500,000,000; Full time

Job summary

Indosat is seeking an AVP partner performance to manage and enhance the commercial and operational results of our partners and distributors in Indonesia. The role emphasizes monitoring, issue resolution, and proactive engagement to ensure targets and service levels are met.

The position focuses on data-driven performance improvement, partner collaboration, and transformational change in distribution and supply chain operations, with an emphasis on prepaid channels and regional alignment.

Qualifications

• Bachelor's degree in a relevant field.
• 3-5 years of experience in Distribution, Sales or supply chain management, Sales Performance, or Channel Marketing.
• Experience with data dashboards and cross-functional alignment.

Responsibilities

• Monitor partner performance and identify issues.
• Engage partners and drive corrective actions.
• Lead performance improvement initiatives for sustainable prepaid distribution.
• Translate insights into actionable recommendations.
• Collaborate across functions and regions to hit targets.

Skills

SQL/basic data query ability

BI tools proficiency

CX fundamentals

Education

Bachelor's degree in Business, Supply chain management, Partners Operations, Economics, Data Analytics, or related field

Tools

Tableau

Power BI

Data Studio

Job description

The AVP partner performance is responsible for managing and improving the commercial and operational performance of partners/distributors. The role ensures partners/distributors consistently deliver against agreed sales targets, operational standards, financial obligations, service levels, and channel execution requirements.

The role focuses on performance monitoring, issue identification, partner engagement, corrective action, and performance improvement to support sustainable prepaid distribution performance.

Qualification:

Bachelor's degree in Business, Supply chain management, Partners Operations, Economics, Data Analytics, or related field.

Experience:

• 3-5 years of experience in Distribution, Sales or supply chain management, Sales Performance, or Channel Marketing.
• Experience in telecom or FMCG sectors preferred.
• Experience working with data dashboards and cross-functional alignment.
• Exposure to retailer experience, engagement platforms, or partners operations is preferred.
• Strong analytical thinking and problem-solving capability.
• Proven leadership skills with track record or managing large, cross-functional teams and driving transformational change in distribution or supply chain operations.
• Ability to translate insights into actionable recommendations.
• Strong communication and collaboration across functions and regions.
• Focused on achieving tangible outcomes and meeting distribution and sales targets.

Technical skills

• SQL/basic data query ability preferred
• Experience with BI tools (Tableau, Power BI, Data Studio)
• Understanding of telco distribution journey mapping and CX (customer experience) fundamentals

Location:

ID

Employment Status: Permanent

Email Group Legal & Corporate
[e-mail]
Email Investor Communication:
[e-mail]