AVP-Head of B2B Sumatra Regional Solution

PT. Indosat Tbk; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 600,000,000 - 1,200,000,000; Full time

Job summary

PT. Indosat Tbk seeks a lead contributor for Sumatra Regional in B2B ICT & Telecommunication markets. The role collaborates with internal and external partners to develop, produce and maintain high-impact targeted projects and opportunities that drive revenue.

You will guide GTM strategies across Sumatra and support the sales team with technical solution design and customer proposals. The role focuses on understanding regional segments, identifying opportunities, and leading teams to deliver

Qualifications

• University graduate, in field of telecommunication or Information Engineering with min 3 year experience in Telco Operation/Planning/Project or Presales function.
• Preferably certified in ICT Solution (Security, IT Network, Data Center, etc)
• Able to work under limited direction and use initiative and judgment
• Flexible and adaptable under pressure situations and meet short and long term deadlines
• Good in analytical and planning skill to translate customer requirement into matching product & solution

Responsibilities

• Proactively collaborate with the sales team to identify and understand customer pain points and needs, and align these insights with the IOH portfolio, whether the opportunities have already been identified or not.
• Maintain a deep understanding of industry trends and customer needs to inform solution development to capitalize on new business opportunities.
• Ensuring team capabilities in creating strategic solutions that align with client objectives and enhance business value based on segments.
• Develop strategic solutions that align with client objectives and enhance business value based on segments, collaborate with product team.
• Co-create customer proposals with team members.

Skills

Leadership

Stakeholder management

Telecom domain knowledge

Analytical planning

Education

Telecommunication/Information Engineering degree

Tools

ICT Solution (Security, IT Network, Data Center)

Job description

The role will be a lead contributor to Sumatra Regional for B2B ICT & Telecommunication market. The primary focus of the Manager Sumatra Regional Segment is to collaborate with key internal and external partners to develop, produce and maintain high-impact, targeted project and opportunity. that support the B2B ICT & Telecommunication qualified leads within specific target revenue. The position is to identify study and understand Sumatra Regional segment and create opportunities and solutions to drive growth.

Deliverables is by acting as the technical-solution support between B2B Sales and customers need and request, by developing, designing, proposing solution, leading team on customer facing, doing consultative selling. Ingredient as an innovative and differentiated player in the market. Guide and execute an integrated go to market (GTM) across Sumatra Regional market.

The role holder has the responsibility to meet the overall Sumatra Regional segment revenue objective across IOH services by fully supporting the Sales team and Lead and manage acquisition drive across core and ICT propositions.

Area of Responsibilities:

1.Identifying and Understanding Customer Pain Points, Customer Business Value, & Solution Initiative Needed

• Proactively collaborate with the sales team to identify and understand customer pain points and needs, and align these insights with the IOH portfolio, whether the opportunities have already been identified or not.
• Maintain a deep understanding of industry trends and customer needs to inform solution development to capitalize on new business opportunities.
• Ensuring team capabilities in creating strategic solutions that align with client objectives and enhance business value based on segments.
• Develop strategic solutions that align with client objectives and enhance business value based on segments, collaborate with product team.
• Co-create customer proposals with team members.

2.Solution Proposal Validation and Escalation, Sharpening Solution Initiative to Become a Valid Project

• Oversee the solution proposals that been handle by the team, review and ensure the proposals meet the business requirements.
• Ensure solution initiatives are feasible, scalable, and aligned with IOH and users strategic objectives.
• Monitoring the result of the solution offered, ensure the proposals has been following the right IOH procedures, governance & policies and securing project contracts with team members.

3.Managing Clients and Stakeholders

• Leveraging and managing opportunity pipeline through stakeholders engagement.
• Assist VP in ensuring timely and effective collaborations with other functions, such as Product team, Procurement, partners, users, and client through the process and ensuring optimal results for all parties.

4.Talent Development and Management

• Evaluate team performance and dynamics in order to identify areas for improvement, enhance productivity, and foster a collaborative environment that supports the growth and development of individual team members. Implement regular feedbacks for team members.
• Provide coaching to team leaders to enhance their leadership skills.

5.Financial Strategy

• Ensuring healthy profit margin in every solution offered to ensure IOH business continuity.
• Monitor external factors (e.g., market trends, economic conditions) that could impact financial performance of solution offered.

6.Change Management

• Develop and implement change management strategies to support enterprise solution initiatives with sales.
• Monitor progress and make adjustments to ensure timely and effective change adoption.
• Monitor and analyze performance data to assess the impact of changes on business outcomes. Use insights from performance measurement to drive continuous improvement.

Qualification:

• University graduate, in field of telecommunication or Information Engineering with min 3 year experience in Telco Operation/Planning/Project or Presales function.
• Preferably when Certified in ICT Solution (Security, IT Network, Data Center, etc)
• Able to work under limited direction and use initiative and judgment
• Flexible and adaptable in under pressure situations and meet short and long term deadlines
• Good in analytical and planning skill to translate customer requirement into matching product & solution

Skill & Competence

• Able to design and configure the Internet & Connectivity Service Network
• Able to design and integration ICT Solution
• Able to run and manage the project in term of enterprise service

Business Acumen

• Understand and know the Market Segment of Enterprise Service
• Understand the concept of basic business calculations
• Have a good initiative to create extra ordinary solutions that customers need

Communication Skill

• Has a good communication skill in Bahasa and English
• Has a good presentation skill
• Fluent in English, having sound verbal and written communication, strong negotiation presentation and report writing skills