Ops Excellence Assistant Manager – Transformation & Api

Smartrecruiters, Inc.; Jawa Barat; On-site; IDR 20,000,000 - 30,000,000; Full time

Job summary

Smartrecruiters, Inc. is seeking to fill a Full Time, non-management Food & Beverage staff role located at One Marriott Drive, Need Address, Jakarta Pusat, Indonesia.

The position emphasizes teamwork to ensure optimum service and guest satisfaction in a busy hotel environment. Key responsibilities include supervising grooming standards, completing opening/closing duties, managing inventories, and assisting management with hiring, training, scheduling, evaluating, coaching, and enforcing the

Qualifications

• Teamwork and guest service focus
• Attention to grooming and attire
• Operational duties in a high-volume hotel setting

Responsibilities

• Ensure staff work together to deliver optimum service
• Inspect grooming and attire; rectify deficiencies
• Complete opening/closing duties and set up supplies
• Inspect storage areas for organization and FIFO usage
• Complete inventories and stock requisitions
• Monitor dining room safety and guest well-being
• Process maintenance work orders as needed
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining and motivating staff; act as a role model and contact for Open Door Policy and safety rules

Job description

Job Description

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** One Marriott Drive, Need Address, Jakarta Pusat 10270, Indonesia
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and