Operations & Vendor Performance Specialist

SIRCLO; Tangerang; On-site; IDR 111,600,000 - 200,880,000; Full time

Job summary

SIRCLO, based in Tangerang, Indonesia, is seeking an operations professional to evaluate vendor performance, analyze inbound/outbound metrics, and drive improvements. You will communicate with management, staff, and partners to ensure smooth operations and delivery compliance.

The role focuses on problem resolution, maintaining company values, and contributing to budget and policy development. This position requires initiative, teamwork, and strong analytical skills.

Qualifications

• Bachelor's degree in Information System, Statistics, Mathematics, Business Analytics, Supply Chain Management or Logistics
• Honest with integrity and good attitude
• Highly initiative and self-driven
• Team player with results-driven mindset and problem solving skills
• Have more than 2 years of experience in related fields
• Strong verbal and written communication skills
• Strong attention to detail and analytical mindset
• Proficient in Microsoft applications
• Willing to learn and flexible working hours
• Willing to work at SIRCLO’s Warehouse in Tangerang

Responsibilities

• Evaluate vendor performances as agreed SLA, including warehouse, logistics partners, and last mile partners.
• Provide and analyze operational data, such as inbound, storage, outbound, and delivery performance to be further proposed into improvement plan.
• Build and maintain constant communications with management, staff, and vendors to ensure proper organizational operations and delivery.
• In charge of solving daily issues or complaints.
• Ensure a conducive working environment and align with other team members according to the company values.
• Provide and receive feedback in a good manner.
• Develop, implement, and maintain operational and delivery policies and procedures.
• Assist in operational budget control and other related financial activities.

Skills

Analytical mindset

Strong communication

Team player

Problem solving

Attention to detail

Initiative

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

SIRCLO, based in Tangerang, Indonesia, is seeking an operations professional to evaluate vendor performance, analyze inbound/outbound metrics, and drive improvements. You will communicate with management, staff, and partners to ensure smooth operations and delivery compliance.

The role focuses on problem resolution, maintaining company values, and contributing to budget and policy development. This position requires initiative, teamwork, and strong analytical skills.