Operations Manager

Port Cities; Kota Semarang; Hybrid; IDR 223,200,000 - 334,800,000; Full time

Benefits offered by this job

Hybrid work model

Performance bonus

Professional development

Growth opportunities

Global/international team

Job summary

Portcities is seeking a hands-on Business Operations Manager to work closely with the CEO, fixing bottlenecks, managing post-merger integrations, and improving data use. You will design processes, implement them in internal systems, and ensure adoption across teams.

The role covers BI reporting (Metabase), KPI analysis, and cross-branch process automation using Odoo, with a focus on operational excellence and growth.

Qualifications

• 4–7 years in finance, internal audit, IT project mgmt, consulting, or ops.
• Able to use Generative AI tools to boost productivity.
• Understand finance, accounting, processes, and ERP systems.
• Hands-on with data to fix problems.
• Able to push back on senior directors when needed.
• English communication skills.

Responsibilities

• BI & reporting: manage internal reporting (Metabase) to deliver insights to shareholders, executives, and local management teams.
• Performance management: analyze KPIs to identify improvement opportunities and drive execution with teams.
• Process Improvement: identify slow, manual processes across branches and automate with Odoo.
• Post-merger Integration: lead operations and IT integration of new acquisitions.
• Internal project management: run critical internal projects from start to finish and hold directors accountable.

Skills

Finance knowledge

IT project management

Business operations

Consulting experience

Generative AI tools

Tools

Odoo

Metabase

Job description

We are a leading global Odoo implementation partner with operations across 8 countries and $10M in revenue. We are growing fast, acquiring other partners, and scaling our operations. We need someone to make sure our internal engine runs perfectly.

The Role

You will work directly with the CEO to fix operational bottlenecks, manage post-merger integrations, and improve how we use data. You will not write 50-page strategy slides. You will design a process, build it in our internal systems, and make sure the team uses it.

Job Description

• BI & reporting: manage our internal reporting (Metabase) to deliver insights and analysis to our shareholder, the executive team, and local management teams.
• Performance management: analyze financial and non-financial KPIs to identify potential performance improvement opportunities and follow up with designed teams to execute.
• Process Improvement: Identify slow, manual processes across our 8 branches and automate them using Odoo.
• Post-merger Integration: Lead the operational and IT integration of newly acquired companies into the Portcities ecosystem.
• Internal project management: Run critical internal projects from start to finish. Hold regional directors accountable for deadlines.

Requirements

• 4 to 7years of experience in finance, internal audit, IT project management, consulting, or business operations management.
• Ability to use Generative AI tools in a professional setting to increase personal and team productivity.
• You understand finance and accounting, business processes, and ERP systems.
• Hands-on. You are not afraid to dig into the data and do the dirty work to fix a problem.
• Rigorous. You can enforce rules and push back on senior regional directors when they do not follow standard processes.
• English communication. You can explain a complex system change in three simple sentences.

What We Offer: A Package Based on Shared Success

We offer a competitive package that directly rewards your contribution to our growth and profitability.

• Base Salary: IDR20,000,000 to IDR 30,000,000gross per month
• Opportunity to work within aninclusive, international, and multicultural team
• Ongoing training andprofessional development programs
• Clear opportunities forprofessional growth and career advancement
• Hybrid work model, combining office-based and home-office work
• A professional, collaborative, and supportive working environment

The Opportunity: Build the Future of PortcitiesSingapore

Portcities is an international IT consulting firm established in 2015, specializing in the installation, maintenance, and hosting of the Odoo ERP system. We serve over 494 active clients globally, including major corporations like Mitsubishi, Veolia, and Grab. Our ambition is to become a top 1% Odoo partner worldwide.

We are looking for a driven and hands‑on Business Operations Manager to strengthen and scale our Singapore branch. Following a period of rapid global expansion, our strategic focus is now on building strong operational foundations to support sustainable and profitable growth. Singapore is a key high-potential market where we are investing in operational excellence to accelerate this next phase.

This is a unique opportunity to play a critical role in shaping and optimizing a key business unit, backed by a global organization. This is not a routine operational role; it is a builder’s opportunity to drive impact, improve processes, solve complex challenges, and contribute directly to the success story of Portcities Singapore.

Meet Hiring Manager

Our hiring manager will be looking to understand if your unique skills and experiences align with Portcities' goals.

CaseStudy

We send youa business case that you are required to complete to show your skills & experience with analysis and communication.

Meetthe Leaders

Present your case study to our director. We will evaluate your technical proficiency, strategic thinking, creativity, and communication skills.

First Dayat Portcities

Join us, meet your new colleagues, and start enjoying the ride with Portcities!

We offer an attractive salary package, including a performance-based bonus. Your hard work and successful projects directly translate into your rewards.

Team Building & Events

We believe in creating a diverse and inclusive workplace culture that supports the growth and well-being of our team members both professionally and personally.

Coaching & Mentoring

Our comprehensive coaching and mentoring program empowers our staff for future success. We provide coaching sessions with documentation and practices to accelerate learning, refine skills, and navigate challenges.

Flexible Working Hours

At Portcities, we understand that our team has diverse needs and responsibilities outside of work. We have flexible working hours, so you can better manage your schedule and find the optimal time for productivity.

Internal Transfer Opportunities

Portcities, with 12 branches worldwide, offers internal transfer opportunities, providing exposure to different regions and cultures and enhancing your career journey.