Operations & Business Development Officer

RTI International; Pontianak; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

RTI Health Solutions, an RTI International subsidiary, seeks an Operations and Business Development Officer to join the Project and Proposal Operations team. This early-career role focuses on proposal follow-up, status reporting, and cross-functional collaboration across proposal operations and business development.

The successful candidate should be highly organized, detail-oriented, and able to work with minimal supervision.

Qualifications

• Masters or Bachelor's degree in a related field with experience in business/health sciences.
• 1–3 years' relevant internship, admin, operations, or proposal support preferred.
• Strong written and verbal communication in English required.

Responsibilities

• Monitor proposal status and maintain pipeline information.
• Coordinate respond-to-RFP activities and ensure timely actions.
• Track client outreach, collect feedback, and support follow-up.
• Generate daily status reports for business development and proposals.
• Assist with ad hoc coordination and administrative tasks.

Skills

Microsoft 365 proficiency

Written and verbal English

Attention to detail

Organizational skills

Prioritization/ multitasking

Education

Master's degree in business/communications/health sciences

Bachelor's degree in business/related field

Tools

Microsoft Excel

PowerPoint

Outlook

Teams

Job description

About The Hiring Group

RTI Health Solutions (RTI-HS), a wholly owned subsidiary of RTI International, is an independent and internationally recognized research organization. With offices in the US, UK, Spain, France, and Sweden, we provide healthcare consulting and research expertise to optimize decision making for pharmaceutical, biotechnology, and medical device products across the development and marketing lifecycle. Clients rely on our expertise, quality standards, and integrity to guide their product development and regulatory and market access strategies.

Our various practice areas include Value, Access and HEOR; Patient-Centered and Outcomes Research; Epidemiology and Biostatistics; Medical Communications; Global Business Operations; and Strategic Consulting and Growth.

We are seeking an Operations and Business Development Officer to join our Project and Proposal Operations team, with anticipated support for the Business Development team. This early-career opportunity is ideal for a highly organized, detail-oriented, proactive, responsive individual who is eager to build experience in a fast-paced consulting environment. The successful candidate should be comfortable working independently, managing priorities with minimal supervision, and ideally be willing to work on a Central European Time (CET) schedule to support collaboration across global teams and stakeholders.

This coordination-focused role will support proposal operations and business development activities through proposal follow-up, status reporting, communication monitoring, and cross-functional collaboration across proposal operations and business development activities. The position contributes to the efficient management of proposal pipelines, client communications, and operational processes that support the organization's growth objectives.

The Operations and Business Development Officer will report directly to the Vice President, Health Solutions Project & Proposal Office.

What You'll Do

• Monitor proposal status in business systems, support proposal follow-up activities, and help maintain accurate pipeline information.
• Coordinate timely action on incoming Requests for Proposals by helping route information, notify appropriate teams, and support proposal kickoff activities.
• Monitor external website requests, identify the appropriate teams for follow-up, and coordinate client outreach communications.
• Monitor the client feedback system and route feedback to appropriate teams to support timely follow-up and continuous improvement.
• Generate and distribute daily status reports for relevant business development and proposal activities.
• Support incoming Requests for Information by assisting with tracking, coordination, and follow-up.
• Assist the Business Development and Proposal Development teams with ad hoc coordination, tracking, and administrative requests.
• Perform additional tracking, reporting, and administrative duties as needed.

Additional Responsibilities

• Identify opportunities to improve internal processes and workflows.
• Support enhancements to Excel tools, trackers, and templates.
• Explore and apply emerging tools, including AI-enabled solutions, to improve efficiency, accuracy, and insights.

What You'll Need

• Masters degree and 1 years of experience or Bachelors Degree and 3 years of experience in business, communications, health sciences, life sciences, or a related field.
• Relevant internship, administrative support, operations, project coordination, business development, proposal support, or consulting experience preferred.
• Strong proficiency in Microsoft 365 applications, including Excel, PowerPoint, Outlook, and Teams.
• Excellent written and verbal communication skills in English, with the ability to communicate effectively across diverse teams and stakeholders.
• Strong attention to detail, organizational skills, and a demonstrated ability to manage multiple priorities while maintaining a high level of accuracy.
• Effective written and verbal communication skills, with the ability to collaborate across teams and manage competing priorities.
• Comfort working in a deadline-driven environment and maintaining accuracy while balancing multiple tasks.