Operational Manager - ADRIANA COCINA & BAR

amIT Global Solutions Sdn Bhd; Provinsi Bali; On-site; IDR 89,280,000 - 178,560,000; Full time

Benefits offered by this job

Discounted hotel rates

Learning programs

Career growth

CSR & ESG activities

Job summary

Accor's Adriana Cocina & Bar in Bali is seeking a hands-on hospitality professional to manage daily operations, ensuring smooth service and high standards.

You will lead a team, oversee guest experience, oversee food and beverage quality, and contribute to menu planning and promotions to grow outlet revenue and guest engagement.

Qualifications

• Previous experience in a hotel, resort, upscale restaurant, or high-volume F&B operation is preferred.
• Strong knowledge of restaurant operations, service standards, food and beverage products, and cost control.
• Good understanding of budgeting, forecasting, inventory, and revenue management.
• Excellent leadership, communication, interpersonal, and problem-solving skills.
• Strong guest-service orientation and ability to handle challenging situations professionally.

Responsibilities

• Manage the daily operations of Adriana Cocina & Bar to ensure smooth and efficient service.
• Ensure consistently high standards of guest service, food quality, beverage quality, and presentation.
• Assist in menu planning, promotions, special events, and other initiatives to increase outlet revenue and guest engagement.
• Monitor guest satisfaction and respond promptly and professionally to feedback, requests, and complaints.

Skills

Outlet operations

Guest service

Leadership

Communication

Problem solving

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

ABOUT THE ROL

E

• Manage the daily operations of Adriana Cocina & Bar to ensure smooth and efficient service.
• Ensure consistently high standards of guest service, food quality, beverage quality, and presentation.
• Assist in menu planning, promotions, special events, and other initiatives to increase outlet revenue and guest engagement.
• Monitor guest satisfaction and respond promptly and professionally to feedback, requests, and complaints.

Qualifications

YOUR SKILLS & EXPERIENCES

• Previous experience in a hotel, resort, upscale restaurant, or high-volume F&B operation is preferred.
• Strong knowledge of restaurant operations, service standards, food and beverage products, and cost control.
• Good understanding of budgeting, forecasting, inventory, and revenue management.
• Excellent leadership, communication, interpersonal, and problem-solving skills.
• Strong guest-service orientation and ability to handle challenging situations professionally.

Additional Information

WHY WORK FOR ACCOR

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.