Operational Manager

IBMC; Mengwi; On-site; IDR 1,605,709,000 - 2,676,182,000; Full time

Job summary

A recruitment firm is seeking an Operational Manager to enhance operations across multiple entities in Singapore, Hong Kong, and Indonesia. The ideal candidate will build an efficient operating system by standardizing processes and implementing automation tools. This role demands a senior operator experienced in SaaS workflows and fintech environments, ensuring clarity in KPIs and accountability across the organization. The position offers a challenging opportunity to shape the operational framework in a dynamic environment.

Responsibilities

• Translate the group’s strategic vision into measurable operational frameworks and goals.
• Define and manage cross-country operations.

Job description

IBMC is assisting our client in hiring a Operational Manager to unify and scale operations across their entities in Singapore, Hong Kong, and Indonesia. The role is responsible for building the group’s operating system end-to-end: standardizing processes, implementing automation and ERP/SaaS tools, tightening cross-country coordination, and ensuring every function operates with clear KPIs, accountability, and visibility. This position requires a senior operator who understands SaaS-style workflows, multi-entity management, and the operational realities of fintech or prop trading environments.

Key Responsibilities

Strategic & Operational Leadership

• Translate the group’s strategic vision into measurable operational frameworks and goals.
• Define and manage