Operation Lead

Cv Royale Heritage Innv; Jawa Barat; Hybrid; IDR 89,280,000 - 167,400,000; Full time

Job summary

Cv Royale Heritage Innv is seeking a Delivery Operations Lead in Bekasi to manage and optimize growing delivery services. The role combines on-site operational management with remote coordination to ensure efficient, timely, and safe deliveries with a customer-focused approach.

This position offers a hybrid work arrangement and relies on leadership to drive operational improvements, team coordination, and service excellence in a competitive logistics market.

Responsibilities

• Oversee end-to-end delivery operations across dispatched routes.
• Coordinate with drivers and dispatch to ensure on-time, safe deliveries.
• Optimize routing, scheduling, and resource utilization to improve service levels.

Job description

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Our client is looking for a dynamic Delivery Operations Lead to manage their burgeoning delivery services in Bekasi . This role offers a hybrid work arrangement, blending on-site operational management with remote coordination responsibilities. You will be responsible for overseeing the entire delivery process, from dispatching drivers to ensuring timely and safe deliveries, while optimizing operational efficiency. This is a key position to enhance customer satisfaction and drive growth within the competitive logistics market of Bekasi , working with a dedicated team focused on seamless service delivery.

About the Role

Our client is looking for a dynamic Delivery Operations Lead to manage their burgeoning delivery services in Bekasi . This role offers a hybrid work arrangement, blending on-site operational management with remote coordination responsibilities. You will be responsible for overseeing the entire delivery process, from dispatching drivers to ensuring timely and safe deliveries, while optimizing operational efficiency. This is a key position to enhance customer satisfaction and drive growth within the competitive logistics market of Bekasi , working with a dedicated team focused on seamless service delivery.

Key Responsibilities