People & Operations Lead: Ai-Driven Office & Hr

Gositus (Pt. Go Online Solusi); Jawa Barat; On-site; IDR 55,104,000 - 110,208,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Career growth opportunities

On-site training

Job summary

Gositus (Pt. Go Online Solusi) in Bekasi is seeking an energetic Operations Team Lead to guide the operational team in daily workflows and drive process improvements. You will supervise staff, monitor performance, and ensure tasks are completed efficiently to high standards.

The role demands a hands-on leader who can motivate the team, foster collaboration, and contribute to overall operational success within the West Java region. On-site role with competitive hourly pay and benefits.

Qualifications

• 3-5 years of experience in an operational role with at least 1 year in a supervisory or team lead capacity.
• Excellent communication and interpersonal skills.
• Ability to motivate and lead a team effectively.
• Strong understanding of general business operations and workflow management.

Responsibilities

• Supervise and guide a team of operations staff in Bekasi, providing direction and support.
• Oversee daily operational activities, ensuring adherence to procedures and quality standards.
• Train new team members on operational processes and best practices.
• Monitor team performance and provide regular feedback and coaching.
• Identify and escalate operational issues to management and assist in finding solutions.
• Contribute to development and implementation of operational improvements.

Skills

Team leadership

Communication

Motivation

Workflow management

Education

Associate degree in Operations/Business Management

Job description

Our client is seeking an energetic and detail-oriented Operations Team Lead to guide their operational team in Bekasi . This position is integral to ensuring the smooth functioning of daily operations, supervising team members, and implementing operational improvements. You will be expected to foster a collaborative team environment, monitor performance, and ensure that all tasks are completed efficiently and to a high standard. This role requires a hands-on leader who can motivate their team and contribute to the overall operational success in the West Java region.

About the Role

Our client is seeking an energetic and detail-oriented Operations Team Lead to guide their operational team in Bekasi . This position is integral to ensuring the smooth functioning of daily operations, supervising team members, and implementing operational improvements. You will be expected to foster a collaborative team environment, monitor performance, and ensure that all tasks are completed efficiently and to a high standard. This role requires a hands-on leader who can motivate their team and contribute to the overall operational success in the West Java region.

Key Responsibilities

• Supervise and guide a team of operations staff in Bekasi , providing direction and support.
• Oversee daily operational activities, ensuring adherence to established procedures and quality standards.
• Train new team members on operational processes and best practices.
• Monitor team performance and provide regular feedback and coaching.
• Identify and escalate operational issues to management and assist in finding solutions.
• Contribute to the development and implementation of operational improvements.

Requirements

• Associate's degree or equivalent experience in Operations or Business Management.
• 3-5 years of experience in an operational role, with at least 1 year in a supervisory or team lead capacity.
• Strong understanding of general business operations and workflow management.
• Excellent communication and interpersonal skills.
• Ability to motivate and lead a team effectively.
• Familiarity with operational procedures in West Java .

Benefits

• Competitive hourly wage with potential for overtime.
• Standard health benefits and paid time off.
• Opportunities for advancement within the operations department.
• Team-oriented work environment.
• On-site training and development programs.