Logistics Operations Leader

Pt Samudera Prima Distribusi; Jawa Barat; On-site; IDR 78,120,000 - 122,760,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Employee assistance program

Career progression

Paid time off

Training opportunities

Job summary

Pt Samudera Prima Distribusi in Bekasi is seeking an energetic Delivery Team Leader to oversee a team of delivery personnel for e-commerce orders across West Java. You will guide daily operations and ensure timely package delivery while delivering high standards of customer service.

The ideal candidate has strong leadership, excellent communication, and at least 3 years in delivery or logistics, with 1 year in supervision.

Qualifications

• Minimum 3 years of experience in delivery services or logistics, with at least 1 year in a supervisory role.
• Proven leadership and team management skills.
• Excellent understanding of delivery routes and logistics operations in Bekasi and surrounding areas.

Responsibilities

• Lead, train, and supervise a team of delivery drivers to ensure efficient and timely completion of delivery routes.
• Monitor team performance, provide constructive feedback, and conduct performance reviews.
• Manage daily dispatch operations, assign routes, and ensure optimal resource allocation for the Bekasi region.
• Address and resolve customer inquiries and delivery-related issues promptly and professionally.
• Ensure all team members adhere to safety regulations and company policies regarding vehicle operation and package handling.
• Maintain accurate records of deliveries, performance metrics, and team activities.

Skills

Team leadership

Delivery routing

Communication

Problem solving

Driver management

Job description

Delivery Team Leader - E-commerce Logistics

Our client, a rapidly expanding e-commerce logistics provider in Bekasi , is looking for an energetic and experienced Delivery Team Leader to oversee a team of delivery personnel. This role involves guiding daily operations, ensuring efficient package delivery, and maintaining high standards of customer service for online retail orders throughout West Java. You will be instrumental in motivating your team, resolving on-the-ground issues, and contributing to the overall success of the delivery network in the Bekasi area. The ideal candidate is a strong communicator and a natural leader with a passion for logistics.

About the Role

Our client, a rapidly expanding e-commerce logistics provider in Bekasi , is looking for an energetic and experienced Delivery Team Leader to oversee a team of delivery personnel. This role involves guiding daily operations, ensuring efficient package delivery, and maintaining high standards of customer service for online retail orders throughout West Java. You will be instrumental in motivating your team, resolving on-the-ground issues, and contributing to the overall success of the delivery network in the Bekasi area. The ideal candidate is a strong communicator and a natural leader with a passion for logistics.

Key Responsibilities

• Lead, train, and supervise a team of delivery drivers to ensure efficient and timely completion of delivery routes.
• Monitor team performance, provide constructive feedback, and conduct performance reviews.
• Manage daily dispatch operations, assign routes, and ensure optimal resource allocation for the Bekasi region.
• Address and resolve customer inquiries and delivery-related issues promptly and professionally.
• Ensure all team members adhere to safety regulations and company policies regarding vehicle operation and package handling.
• Maintain accurate records of deliveries, performance metrics, and team activities.

Requirements

• Minimum of 3 years of experience in delivery services or logistics, with at least 1 year in a supervisory or team leadership role.
• Proven leadership and team management skills.
• Excellent understanding of delivery routes and logistics operations within Bekasi and surrounding areas.
• Strong problem‑solving abilities and decision‑making skills.
• Effective communication and interpersonal skills.
• Valid driver's license and a clean driving record.

Benefits

• Competitive salary with performance-based incentives.
• Health insurance and employee assistance program.
• Opportunities for career advancement within a growing e-commerce sector.
• Paid time off and training opportunities.
• A dynamic and fast‑paced work environment with a focus on team success.