Onsite Tech Engineer - WiFi, CCTV & PIDS Expert

Lintasarta

Surabaya ꦱꦸꦫꦧꦪ

On-site

IDR 72,000,000 - 108,000,000

Full time

39 hours ago

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Job summary

Lintasarta is seeking an onsite Technical Support specialist in Surabaya to maintain WiFi, PIDS, CCTV, and Locotrack systems. The role requires diagnosing network, hardware, and software issues and ensuring high service availability.

You will respond to incidents in accordance with SLA and perform preventive and corrective maintenance. Minimum 1–2 years in onsite technical support with a background in LAN/WAN, CCTV, and display systems is preferred.

Qualifications

SMK graduate in a relevant engineering field with a focus on networks or electronics.
Minimum 1–2 years of onsite technical support experience in IT infrastructure, networking, or electronic systems.
Basic knowledge of LAN/WAN, TCP/IP, IP addressing, WiFi/AP, switches and routers.
Experience with CCTV systems including cameras, NVR/DVR, monitoring and basic troubleshooting.
Knowledge or experience with Passenger Information Display System (PIDS) or similar display/info systems.
Knowledge or experience in GPS/tracking or vehicle monitoring systems (Locotrack or similar).
Able to respond to incidents and provide timely technical support per SLA.

Responsibilities

Perform onsite monitoring, inspection, preventive maintenance, and corrective maintenance for WiFi, PIDS, CCTV, and Locotrack systems.
Troubleshoot and identify issues for network, hardware, software, and device problems.
Monitor system availability to ensure services run reliably and efficiently.
Handle technical incidents and perform recovery actions per operational procedures and SLA.