On-Site Industrial Tech Support & Training Specialist

Atlas Copco; Jakarta Pusat; On-site; IDR 150,000,000 - 210,000,000; Full time

Benefits offered by this job

Culture of trust

Career growth

Lifelong learning

Innovation powered by people

Comprehensive compensation

Job summary

Atlas Copco in Jakarta, Indonesia, is seeking a Technical Support professional to provide structured, timely technical support to field service engineers, backoffice, and customers. You will report to the National Technical Support Manager and be part of a dynamic team on-site.

You will follow up on product quality locally, offer proactive failure reports, and provide accurate service information while planning trainings to keep field skills aligned with equipment developments.

Qualifications

• Knowledge in Compressed Air or engineering System
• Good analytical and problem solving skills
• Able to operate Microsoft Office Applications
• Have a good command of written and spoken English & Mandarin

Responsibilities

• Continuously follow up and analysis of the local product quality; proactive failure reporting and support requests to TS
• Provide onsite technical support when required and support project requests from PCs
• Provide accurate and up-to-date service information covering all aspects of a compressed air installation
• Plan and conduct technical trainings to assure field competence and keep pace with equipment development

Skills

Analytical skills

Problem solving

Microsoft Office

English

Mandarin

Compressed air knowledge

Tools

Microsoft Office

Job description

Atlas Copco in Jakarta, Indonesia, is seeking a Technical Support professional to provide structured, timely technical support to field service engineers, backoffice, and customers. You will report to the National Technical Support Manager and be part of a dynamic team on-site.

You will follow up on product quality locally, offer proactive failure reports, and provide accurate service information while planning trainings to keep field skills aligned with equipment developments.