Office Assistant – Scheduling & Coordination

Bali Baby Hire; Denpasar; Remote; IDR 180,000,000 - 300,000,000; Full time

Job summary

Bali Baby Hire is seeking a detail-oriented Remote Transport Coordinator & Scheduler to oversee driver schedules, route optimization, and real-time communications across Indonesia's fleet.

This fully remote role requires strong organizational skills, experience with logistics software, and the ability to coordinate with dispatchers and field staff to ensure on-time deliveries.

Qualifications

• Proven experience in transport coordination, dispatching, or scheduling within logistics.
• Strong understanding of fleet operations and route planning.
• Proficient with logistics software and GPS/tracking tools.

Responsibilities

• Develop and manage daily, weekly, and monthly driver schedules.
• Coordinate deliveries and pickups, optimize routes to minimize time and fuel.
• Be the primary contact for drivers on schedules and updates.
• Monitor driver locations and delivery progress with real-time tracking systems.
• Identify scheduling conflicts and implement timely solutions.
• Maintain accurate records of scheduling activities and statuses.
• Collaborate with dispatchers and operations managers for resource allocation.
• Generate reports on driver performance and on-time delivery rates.
• Ensure compliance with driver hour regulations and company policies.

Skills

Transport coordination

Dispatching

Route planning

Scheduling platforms

GPS tracking

Remote work

Communication

Data accuracy

Education

Bachelor's degree or equivalent

Tools

GPS tracking tools

Scheduling platforms

Logistics management software

Job description

Remote Transport Coordinator & Scheduler

Our client, a prominent national logistics provider committed to embracing innovative remote work solutions, is seeking a detail-oriented and proactive Remote Transport Coordinator & Scheduler. This position is crucial for ensuring the seamless coordination and scheduling of our client's extensive fleet operations across the archipelago. Working entirely remotely, you will be the central point of contact for managing driver schedules, optimizing routes, and ensuring timely communication between operational hubs and field personnel.

This role offers the flexibility to manage complex logistics from anywhere, contributing significantly to the efficiency of our client's nationwide distribution network.

• Develop and manage daily, weekly, and monthly driver schedules to ensure optimal fleet utilization and coverage.
• Coordinate the scheduling of deliveries and pickups, optimizing routes to minimize travel time and fuel consumption.
• Act as the primary point of communication for drivers regarding schedules, route updates, and operational instructions.
• Monitor driver locations and delivery progress using real-time tracking systems.
• Proactively identify potential scheduling conflicts or operational issues and implement timely solutions.
• Maintain accurate and up-to-date records of all scheduling activities, driver assignments, and delivery statuses in the logistics management system.
• Liaise with dispatchers and operations managers to ensure efficient resource allocation.
• Assist in generating reports on driver performance, on-time delivery rates, and other key operational metrics.
• Ensure compliance with driver hour regulations and company policies related to scheduling.
• Provide support and clear instructions to drivers to facilitate smooth operations.
• Collaborate with the broader logistics team to support operational goals and continuous improvement efforts.
• Contribute to the refinement of scheduling processes and tools to enhance efficiency.

• Proven experience in transport coordination, dispatching, or scheduling within the logistics industry.
• Strong understanding of fleet operations, route planning, and driver management principles.
• Proficiency in using logistics management software, GPS tracking tools, and scheduling platforms.
• Excellent organizational and time management skills, with the ability to manage multiple tasks simultaneously in a remote setting.
• Exceptional communication skills, both written and verbal, with the ability to convey information clearly and concisely.
• A proactive and problem-solving mindset, capable of addressing challenges independently.
• High level of attention to detail and accuracy in data entry and record‑keeping.
• Ability to work independently with minimal supervision and maintain productivity in a remote work environment.
• A stable internet connection and a suitable home office environment are required.
• Familiarity with Indonesian transportation regulations is a plus.
• Bachelor's degree in a relevant field or equivalent practical experience.
• Experience in a remote-first role is highly desirable.

This role offers the significant advantage of being fully remote, providing exceptional flexibility and the ability to work from anywhere. Our client offers a competitive salary and benefits package designed for remote employees. Opportunities for professional development and advancement within a digitally enabled logistics company are excellent. You will utilize cutting-edge logistics software and tools. Contribute to a company that is at the forefront of remote logistics management. A supportive and collaborative remote team culture is fostered. Performance-based recognition and potential for increased responsibility are available. This is a fantastic opportunity to build a career in logistics without geographical limitations.

We are an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.