Night Operations Manager - 4/5-Star Hotel Leadership

Pengiklan Anonim; Jakarta Selatan; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Pengiklan Anonim in Jakarta is seeking a dedicated Night Manager to lead our overnight operations and ensure seamless guest experiences.

You will supervise night staff, oversee the night audit, cash handling, and overnight reporting, and respond to emergencies with composure.

Candidates should have 3–5 years in hospitality, 1–2 years in a night supervisory role, English fluency, and knowledge of PMS/Opera.

Qualifications

• Diploma (D3) or Bachelor's (S1) in Hospitality Management or related field.
• 3–5 years in hospitality with 1–2 years in night supervisory/managerial role (Night Auditor, Duty Manager, etc.) in 4- or 5-star hotels.
• Proficient in hotel management software, including PMS and POS; Opera experience preferred.
• Fluent in English (spoken and written); second language such as Mandarin/Japanese/Arabic desirable.

Responsibilities

• Oversee night operations and guest services.
• Perform night audit and overnight financial reporting.
• Lead and supervise night staff without direct upper-management oversight.
• Handle emergencies, security matters, and ensure service quality during night hours.

Skills

English fluency

Leadership

Crisis management

Guest service orientation

Communication

Independent under pressure

Education

D3 or Bachelor's in Hospitality Management / related

Tools

PMS

Opera

POS

Job description

Pengiklan Anonim in Jakarta is seeking a dedicated Night Manager to lead our overnight operations and ensure seamless guest experiences.

You will supervise night staff, oversee the night audit, cash handling, and overnight reporting, and respond to emergencies with composure.

Candidates should have 3–5 years in hospitality, 1–2 years in a night supervisory role, English fluency, and knowledge of PMS/Opera.