Multichannel Sales Admin & POS Specialist (Online & In-Store)

PT Indofresh; Jakarta Utara; On-site; IDR 55,800,000 - 83,700,000; Full time

Job summary

PT Indofresh is seeking a Sales Administrator to handle customer inquiries on WhatsApp and social media, manage product listings, and process sales transactions at the counter. You will perform monthly stock opname and maintain orderly administrative records to support the sales team.

The ideal candidate holds a Bachelor’s degree in Business/Marketing or related field, is detail‑oriented with strong communication skills, and is comfortable with cashier systems and social media.

Qualifications

• Bachelor's degree in Business, Marketing, Management or related field.
• Experience handling customers online and offline is preferred.
• Honest, diligent with strong integrity.
• Detail-oriented with good administrative skills.
• Strong communication and customer service skills.
• Basic familiarity with cashier systems and social media.
• Willing to work Monday - Saturday.

Responsibilities

• Respond to customer inquiries and orders via WhatsApp and social media in a timely and professional manner.
• Update and manage promotional content across all Freshco social media platforms.
• Input and update product listings on Freshco's website and e-commerce platforms.
• Handle sales transactions using the POS/cashier system accurately.
• Conduct monthly stock opname to ensure inventory accuracy.
• Assist the sales team in serving walk-in customers at the counter during peak hours.
• Maintain organized sales administration and transaction records.
• Be responsible for the operational device used for customer communication.
• Coordinate with the warehouse team to arrange product pick-ups outside of working hours when necessary.

Skills

Customer service

Communication

Social media

Cashier system

Detail oriented

Education

Bachelor's degree in a relevant field

Tools

Cashier system

Job description

PT Indofresh is seeking a Sales Administrator to handle customer inquiries on WhatsApp and social media, manage product listings, and process sales transactions at the counter. You will perform monthly stock opname and maintain orderly administrative records to support the sales team.

The ideal candidate holds a Bachelor’s degree in Business/Marketing or related field, is detail‑oriented with strong communication skills, and is comfortable with cashier systems and social media.