Multi-Villa Operations Manager

PT Bahasa Property Management; Provinsi Bali; On-site; IDR 78,120,000 - 89,280,000; Full time

Job summary

Bali Management Villas is seeking an experienced Area Manager to oversee multiple villas in Uluwatu, Bali. The role focuses on managing day-to-day operations, driving guest satisfaction, and maintaining high service standards across properties.

You will lead several villa teams, coordinate with department heads, and ensure compliance with SOPs. The position requires strong leadership, 5+ years in villa/hotel operations, and English & Indonesian communication skills.

Qualifications

• 5+ years of experience in villa or hotel operations.
• At least 2 years in a supervisory or managerial role.
• Strong leadership and organizational skills.
• Excellent communication in English and Bahasa Indonesia.

Responsibilities

• Oversee operations of multiple villas within the assigned area.
• Ensure daily operations run efficiently per SOPs and service standards.
• Conduct regular villa inspections and audits for quality.
• Coordinate with department heads to resolve issues.
• Manage readiness and setup of new villas in the area.
• Ensure supplies and resources are available across properties.
• Lead villa teams to maintain operational excellence.
• Prepare operational, financial, and quality reports for management.
• Enforce SOPs, safety procedures and service standards.
• Drive continuous improvement in performance and guest satisfaction.

Skills

Leadership

Operations management

Team supervision

Communication – English & Indonesian

Job description

Bali Management Villas is seeking an experienced Area Manager to oversee multiple villas in Uluwatu, Bali. The role focuses on managing day-to-day operations, driving guest satisfaction, and maintaining high service standards across properties.

You will lead several villa teams, coordinate with department heads, and ensure compliance with SOPs. The position requires strong leadership, 5+ years in villa/hotel operations, and English & Indonesian communication skills.