Multi-Unit Spa Manager - Lead Wellness & Service Excellence

Aksari Luxury Resort & Spa Ubud; Kuta; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Aksari Luxury Resort & Spa Ubud is seeking a Corporate Spa Manager to lead spa operations across multiple locations, ensuring exceptional guest experiences and consistent service standards. The role oversees budgeting, SOP development, staff performance, and compliance within a corporate framework.

The ideal candidate will demonstrate strong leadership, strategic thinking, and the ability to optimize revenue while maintaining high wellness and safety standards in a fast-paced hospitality

Qualifications

• Bachelor’s degree in Hospitality Management, Spa Management, or a related field.
• 3–5 years of experience in spa operations or hospitality management, preferably in a multi-unit or corporate role.
• Strong leadership and team management skills with the ability to oversee multiple spa locations.
• Excellent knowledge of spa operations, wellness treatments, service standards, and guest experience management.
• Proven experience in budgeting, cost control, and revenue optimization.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to develop and implement SOPs, policies, and service standards.
• Experience in staff training, performance management, and talent development.
• Strong understanding of health, safety, hygiene, and compliance regulations related to spa operations.
• Proficient in Microsoft Office and spa management systems/software.

Skills

Leadership

Budgeting

Communication

Spa operations knowledge

Staff development

Education

Bachelor’s degree in Hospitality Management, Spa Management, or related field

Tools

MS Office

Spa management systems

Job description

Aksari Luxury Resort & Spa Ubud is seeking a Corporate Spa Manager to lead spa operations across multiple locations, ensuring exceptional guest experiences and consistent service standards. The role oversees budgeting, SOP development, staff performance, and compliance within a corporate framework.

The ideal candidate will demonstrate strong leadership, strategic thinking, and the ability to optimize revenue while maintaining high wellness and safety standards in a fast-paced hospitality