Modern Workplace Engineer Staff

PT. Intikom Berlian Mustika; Jakarta Timur; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

A leading IT solutions provider in Jakarta Timur is seeking a skilled IT Infrastructure Specialist. In this role, you will implement Modern Workspace infrastructure solutions, troubleshoot issues, and provide high-quality technical support to customers. The ideal candidate will hold a Bachelor's degree and possess a strong knowledge of Microsoft 365 and related technologies. This position requires a minimum of 2 years' experience, excellent communication skills, and a proactive attitude towards learning and growth.

Qualifications

• Minimum 2 years of experience in IT infrastructure or Modern Workplace-related roles.
• Fast learner with a positive attitude.
• Able to work both independently and collaboratively.

Responsibilities

• Implement projects based on schedules defined by the Team Leader or Project Manager.
• Execute Modern Workspace infrastructure solutions.
• Provide high-quality service and technical support to customers.

Skills

Strong knowledge of Microsoft 365

Knowledge of Active Directory

Good communication skills

Ability to work independently

Education

Bachelor’s Degree in a relevant field

Job description

What You Will Do

• Implement projects based on schedules defined by the Team Leader or Project Manager.
• Execute Modern Workspace infrastructure solutions, including: Installation, configuration, and testing of Microsoft 365, Microsoft Teams, SharePoint, and related technologies based on customer requirements.
• Optimization and troubleshooting of Modern Workplace environments.
• Provide high-quality service and technical support to customers:
  • Resolve technical issues related to Modern Workplace solutions.
  • Provide technical guidance and support to end users.
  • Collaborate with team members to support successful solution implementation.
  • Create and maintain technical documentation related to implementation, configuration, and troubleshooting.
• Explore and continuously learn both new and existing technologies to improve solution quality and effectiveness.

What We're Looking For

• Bachelor’s Degree (S1) in a relevant field.
• Minimum 2 years of experience in IT infrastructure or Modern Workplace-related roles.
• Strong knowledge of Microsoft 365, Active Directory, and Exchange Server.
• Good communication skills and ability to interact with customers and internal teams.
• Fast learner with a positive attitude and strong willingness to grow.
• Able to work independently and collaboratively in a team environment.