Modern Workplace Engineer Staff

PT. Intikom Berlian Mustika; Indonesia; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

PT. Intikom Berlian Mustika is seeking an IT Infrastructure Specialist to implement Modern Workplace projects and deliver enterprise-grade Microsoft 365, Teams, and SharePoint solutions.

You will manage installations, configurations, testing, and troubleshooting while providing excellent customer support. Ideal candidates have 2+ years of IT infrastructure experience, strong communication skills, and the ability to work both independently and in a team.

Qualifications

• Bachelor’s Degree (S1) in a relevant field.
• Minimum 2 years of experience in IT infrastructure or Modern Workplace-related roles.
• Strong knowledge of Microsoft 365, Active Directory, and Exchange Server.
• Good communication skills and ability to interact with customers and internal teams.
• Fast learner with a positive attitude and strong willingness to grow.
• Able to work independently and collaboratively in a team environment.

Responsibilities

• Implement projects based on schedules defined by the Team Leader or Project Manager.
• Execute Modern Workspace infrastructure solutions, including: Installation, configuration, and testing of Microsoft 365, Microsoft Teams, SharePoint, and related technologies based on customer requirements.
• Optimization and troubleshooting of Modern Workplace environments.
• Provide high-quality service and technical support to customers.
• Resolve technical issues related to Modern Workplace solutions.
• Provide technical guidance and support to end users.
• Collaborate with team members to support successful solution implementation.
• Create and maintain technical documentation related to implementation, configuration, and troubleshooting.
• Explore and continuously learn both new and existing technologies to improve solution quality and effectiveness.

Skills

Strong communication

Fast learner

Team player

Independent worker

Education

Bachelor's degree (S1) in a relevant field

Tools

Microsoft 365

Active Directory

Exchange Server

Job description

• Implement projects based on schedules defined by the Team Leader or Project Manager.


• Execute Modern Workspace infrastructure solutions, including: Installation, configuration, and testing of Microsoft 365, Microsoft Teams, SharePoint, and related technologies based on customer requirements.


• Optimization and troubleshooting of Modern Workplace environments.


• Provide high-quality service and technical support to customers:


• Resolve technical issues related to Modern Workplace solutions.


• Provide technical guidance and support to end users.


• Collaborate with team members to support successful solution implementation.


• Create and maintain technical documentation related to implementation, configuration, and troubleshooting.


• Explore and continuously learn both new and existing technologies to improve solution quality and effectiveness.

What You Will Do

• Implement projects based on schedules defined by the Team Leader or Project Manager.


• Execute Modern Workspace infrastructure solutions, including: Installation, configuration, and testing of Microsoft 365, Microsoft Teams, SharePoint, and related technologies based on customer requirements.


• Optimization and troubleshooting of Modern Workplace environments.


• Provide high-quality service and technical support to customers:




• Resolve technical issues related to Modern Workplace solutions.


• Provide technical guidance and support to end users.


• Collaborate with team members to support successful solution implementation.


• Create and maintain technical documentation related to implementation, configuration, and troubleshooting.




• Explore and continuously learn both new and existing technologies to improve solution quality and effectiveness.

What We're Looking For

• Bachelor’s Degree (S1) in a relevant field.


• Minimum 2 years of experience in IT infrastructure or Modern Workplace-related roles.


• Strong knowledge of Microsoft 365, Active Directory, and Exchange Server.


• Good communication skills and ability to interact with customers and internal teams.


• Fast learner with a positive attitude and strong willingness to grow.


• Able to work independently and collaboratively in a team environment.