Middle-Mile Transport Ops Lead, Indonesia

Grab; Jakarta Pusat; On-site; IDR 420,000,000 - 700,000,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex

Parental leave

Birthday leave

LASA volunteering leave

Grabber Assistance Programme

FlexWork hours

Job summary

Grab is seeking a Senior Middle-Mile Operations Lead for GrabMart in Jakarta. You will drive end-to-end middle-mile movements, optimize linehaul and inter-hub transfers, and ensure cost-effective, reliable inventory movement between suppliers, warehouses and stores.

You will manage 3PLs, carrier performance, and delivery metrics, while collaborating with warehouses, finance, and commercial teams to scale GrabMart in Indonesia.

Qualifications

• 5+ years in middle-mile, transport, or supply chain operations in e-commerce/retail/consumer goods.
• Experience managing end-to-end transport execution and carrier performance.
• Experience leading 3PLs/transport vendors and partner reviews.
• Familiar with TMS, fleet tools, GPS tracking, and warehouse systems.
• Strong stakeholder management across warehouses, stores, carriers, and regional teams.
• Proficient cost analysis and route optimization skills.
• Fluency in Bahasa Indonesia and English.
• Bachelor's degree in Supply Chain Management or related field.

Responsibilities

• Lead middle-mile movements including linehaul, inter-hub transfers, and cross-docking.
• Oversee transport execution: planning, dispatch, capacity, and delivery tracking.
• Manage 3PLs and drivers against service, cost, and safety targets; drive improvements.
• Define and monitor metrics: on-time departures, fill rate, costs, and delivery accuracy.
• Develop SOPs and escalation processes to improve shipment visibility and quality.
• Collaborate with warehouse, inventory, and finance to align demand and capacity.
• Lead incident/contingency management for delays and disruptions; ensure recovery plans.
• Coach teams and promote safety; drive continuous improvement projects.

Skills

Middle-mile operations

Transportation management

3PL management

TMS & GPS tracking

Stakeholder management

Cost analysis

Bahasa Indonesia

English proficiency

Education

Bachelor's degree in Supply Chain Management

Tools

TMS

GPS tracking

Data dashboards

Job description

Grab is seeking a Senior Middle-Mile Operations Lead for GrabMart in Jakarta. You will drive end-to-end middle-mile movements, optimize linehaul and inter-hub transfers, and ensure cost-effective, reliable inventory movement between suppliers, warehouses and stores.

You will manage 3PLs, carrier performance, and delivery metrics, while collaborating with warehouses, finance, and commercial teams to scale GrabMart in Indonesia.