Merchandiser Supervisor – Garment (H&M Product)

PT WANHE GARMENT INDONESIA; Boyolali ꦧꦺꦴꦪꦭꦭꦶ; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

PT WANHE GARMENT INDONESIA is seeking a seasoned Merchandiser Supervisor to manage the end-to-end merchandising process for H&M products, from product development and sampling to costing, bulk production, and shipment.

You will serve as the primary liaison between the H&M buyer and internal teams to ensure product specifications, quality, pricing, and delivery schedules are met, while monitoring sample approvals, material readiness, T&A calendars, and production progress to guarantee on-time

Qualifications

• Minimum Diploma (D3) or Bachelor's Degree (S1) in Management, Industrial Engineering, Fashion Design, Textile Technology, or a related field.
• Minimum 5 years of experience in the garment industry, with at least 2–3 years in a Merchandiser Supervisor or equivalent position.
• Must have direct experience handling H&M products and managing buyer requirements.
• Strong knowledge of garment merchandising processes, including product development, sampling, costing, order management, material sourcing, production follow-up, and shipment.
• Good understanding of garment construction, fabric and trims, technical specifications, measurement charts, fitting comments, and sample approval processes.
• Proven ability to manage Time and Action (T&A) calendars, monitor production progress, and ensure on-time shipment.
• Good knowledge of H&M quality standards, product safety, chemical compliance, traceability, and sustainability requirements relevant to assigned products.
• Strong leadership, communication, negotiation, problem-solving, and team management skills.
• Proficient in written and spoken English for buyer communication and business correspondence.
• Proficient in Microsoft Excel and familiar with ERP systems or merchandising management systems.
• Mandarin language proficiency is an advantage.

Responsibilities

• Manage the end-to-end merchandising process for H&M products, from product development and sampling to costing, bulk production, and shipment.
• Serve as the key liaison between the H&M buyer and internal departments to ensure product specifications, quality standards, pricing, and delivery schedules are met.
• Monitor sample approvals, material readiness, T&A calendars, and production progress to ensure on-time delivery.
• Ensure products and related documentation comply with H&M's technical specifications, quality standards, and applicable buyer compliance requirements.
• Coordinate with relevant departments to resolve issues related to product development, materials, production, quality, and shipment.
• Lead and develop the merchandising team, monitor team performance, and report order status and achievement of targets to management.

Skills

Leadership

Communication

Negotiation

Problem solving

Team management

English language

Time & Action management

Mandarin (advantage)

Education

D3 or BA in Management/Industrial Engineering/Fashion/Textile

Tools

Microsoft Excel

ERP systems

Job description

Minimum Diploma (D3) or Bachelor's Degree (S1) in Management, Industrial Engineering, Fashion Design, Textile Technology, or a related field.

Minimum 5 years of experience in the garment industry, with at least 2–3 years in a Merchandiser Supervisor or equivalent position.

Must have direct experience handling H&M products and managing buyer requirements.

Strong knowledge of garment merchandising processes, including product development, sampling, costing, order management, material sourcing, production follow-up, and shipment.

Good understanding of garment construction, fabric and trims, technical specifications, measurement charts, fitting comments, and sample approval processes.

Proven ability to manage Time and Action (T&A) calendars, monitor production progress, and ensure on-time shipment.

Good knowledge of H&M quality standards, product safety, chemical compliance, traceability, and sustainability requirements relevant to assigned products.

Strong leadership, communication, negotiation, problem-solving, and team management skills.

Proficient in written and spoken English for buyer communication and business correspondence.

Proficient in Microsoft Excel and familiar with ERP systems or merchandising management systems.

Mandarin language proficiency is an advantage.

Job Description

Manage the end-to-end merchandising process for H&M products, from product development and sampling to costing, bulk production, and shipment.

Serve as the key liaison between the H&M buyer and internal departments to ensure product specifications, quality standards, pricing, and delivery schedules are met.

Monitor sample approvals, material readiness, T&A calendars, and production progress to ensure on-time delivery.

Ensure products and related documentation comply with H&M's technical specifications, quality standards, and applicable buyer compliance requirements.

Coordinate with relevant departments to resolve issues related to product development, materials, production, quality, and shipment.

Lead and develop the merchandising team, monitor team performance, and report order status and achievement of targets to management.