Merchandiser Lead

Serial; Jakarta Pusat; On-site; IDR 180,000,000 - 260,000,000; Full time

Job summary

Serial is seeking a Merchandiser Lead to oversee merchandising activities, ensuring product availability and in-store presentation in line with company objectives.

You will develop merchandise plans, forecast demand, and manage stock across channels while leading and coaching a team of junior merchandisers to execute with precision.

Qualifications

• Bachelor's degree in Business, Supply Chain, Marketing, or related field.
• 5+ years of experience in merchandising, buying, inventory planning, or category management.
• Experience managing people or mentoring junior staff is a strong plus.

Responsibilities

• Develop merchandise plans based on sales targets, historical trends, and market analysis.
• Forecast demand for key SKUs and categories across channels (retail, e-commerce, consignment, etc.).
• Maintain and update assortment plans aligned with brand positioning and seasonal trends.
• Review past performance to inform future allocation and buying decisions.
• Manage weekly stock allocation for all sales channels (e.g., retail stores, e-commerce, & partners).
• Monitor stock levels, identify overstock/understock issues, and implement corrective actions (e.g., reallocation, markdown).
• Collaborate with supply chain/warehouse to ensure timely replenishment and inbound processing.
• Coordinate with warehouse teams for stock movement, allocation instructions, and order fulfillment.
• Oversee product onboarding and phase-out processes (new launch to clearance).
• Ensure accurate SKU setup and maintenance across internal and external systems (ERP, POS, e-commerce backend).
• Coordinate new product rollouts and support go-to-market plans with accurate stock readiness.
• Track product performance (sell-through, aging stock, out of stock frequency) and propose lifecycle adjustments.
• Use data to identify trends, suggest optimizations, and support business decisions.
• Present insights to senior management or cross-functional teams to align on merchandise strategies.
• Lead, coach, and develop a team of junior merchandisers or assistants.
• Allocate responsibilities and provide regular feedback to ensure execution excellence.
• Train team members in reporting, allocation processes, and system usage.
• Monitor workload distribution, quality of deliverables, and personal development goals.

Skills

Excel/Google Sheets

Data analysis

Communication

Leadership

Multitasking

Attention to detail

Problem solving

Collaboration

Structured execution

Education

Bachelor's degree in Business, Supply Chain, Marketing, or related field

5+ years merchandising/inventory planning/category management experience

People management or mentoring experience is a plus

Tools

Oracle Netsuite

Anchanto

Shopify

Iseller

Job description

Responsibilities

As a Merchandiser Lead, you will oversee and manage all merchandising activities to ensure product availability, in-store presentation, and sales strategies are effectively executed to achieve company objectives.

Key Responsibilities

• Develop merchandise plans based on sales targets, historical trends, and market analysis.
• Forecast demand for key SKUs and categories across channels (retail, e-commerce, consignment, etc.).
• Maintain and update assortment plans aligned with brand positioning and seasonal trends.
• Review past performance to inform future allocation and buying decisions.
• Manage weekly stock allocation for all sales channels (e.g., retail stores, e-commerce, & partners).
• Monitor stock levels, identify overstock/understock issues, and implement corrective actions (e.g., reallocation, markdown).
• Collaborate with supply chain/warehouse to ensure timely replenishment and inbound processing.
• Coordinate with warehouse teams for stock movement, allocation instructions, and order fulfillment.
• Oversee product onboarding and phase-out processes (new launch to clearance).
• Ensure accurate SKU setup and maintenance across internal and external systems (ERP, POS, e-commerce backend).
• Coordinate new product rollouts and support go-to-market plans with accurate stock readiness.
• Track product performance (sell-through, aging stock, out of stock frequency) and propose lifecycle adjustments.
• Use data to identify trends, suggest optimizations, and support business decisions.
• Present insights to senior management or cross-functional teams to align on merchandise strategies.
• Lead, coach, and develop a team of junior merchandisers or assistants.
• Allocate responsibilities and provide regular feedback to ensure execution excellence.
• Train team members in reporting, allocation processes, and system usage.
• Monitor workload distribution, quality of deliverables, and personal development goals.

Education & Experience

• Bachelor's degree in Business, Supply Chain, Marketing, or related field.
• 5+ years of experience in merchandising, buying, inventory planning, or category management.
• Experience managing people or mentoring junior staff is a strong plus.

Technical Skills

• Strong Excel/Google Sheets.
• Familiar with ERP or merchandising systems (e.g., Oracle Netsuite, Anchanto, Shopify, Iseller).
• Understanding of retail math, inventory KPIs, and basic supply chain flow.

Soft Skills

• Strong analytical and problem-solving ability.
• Excellent communication and collaboration skills.
• Detail-oriented with a structured approach to execution.
• Able to manage multiple priorities under tight deadlines.
• Leadership mindset with proactive ownership.