Medical Support Operations Manager

Pengiklan Anonim; Batam; On-site; IDR 240,000,000 - 420,000,000; Full time

Job summary

Qualifications

• Minimum S1 in Health, Hospital Management, or related field.
• 3–5 years in hospital service or operational roles.
• Preferred experience as Supervisor, Coordinator, Manager of Medical Support or equivalent.
• Understanding of medical support unit operations including Laboratory, Radiology, Pharmacy, Medical Rehabilitation, Nutrition, Medical Records, and related units.
• Knowledge of service quality standards, patient safety, infection prevention and control, occupational health and safety, and healthcare service regulations.

Responsibilities

• Oversee operations of all medical support units to ensure effective, efficient, and compliant service delivery.
• Coordinate and monitor the performance of medical support units and monitor KPIs.
• Develop work plans, targets, and performance indicators for medical support units.
• Ensure availability of human resources, facilities, equipment, medical devices, and operational requirements.
• Coordinate with relevant departments on maintenance and readiness of medical equipment and support facilities.
• Oversee compliance with SOPs, service standards, regulations, and hospital policies.
• Identify operational constraints and implement necessary follow-up and improvements.
• Conduct coaching, direction, and performance evaluation of teams and units under coordination.

Skills

Leadership

Communication

Planning & evaluation

Problem solving

Team development

Education

S1 in Health/Hospital Management or related field

Job description