Manager Penunjang Medis

Pengiklan Anonim; Batam; On-site; IDR 240,000,000 - 420,000,000; Full time

Job summary

Qualifications

• Minimum S1 in Health, Hospital Management, or related field.
• 3–5 years in hospital service or operational roles.
• Preferred experience as Supervisor, Coordinator, Manager of Medical Support or equivalent.
• Understanding of medical support unit operations including Laboratory, Radiology, Pharmacy, Medical Rehabilitation, Nutrition, Medical Records, and related units.
• Knowledge of service quality standards, patient safety, infection prevention and control, occupational health and safety, and healthcare service regulations.

Responsibilities

• Oversee operations of all medical support units to ensure effective, efficient, and compliant service delivery.
• Coordinate and monitor the performance of medical support units and monitor KPIs.
• Develop work plans, targets, and performance indicators for medical support units.
• Ensure availability of human resources, facilities, equipment, medical devices, and operational requirements.
• Coordinate with relevant departments on maintenance and readiness of medical equipment and support facilities.
• Oversee compliance with SOPs, service standards, regulations, and hospital policies.
• Identify operational constraints and implement necessary follow-up and improvements.
• Conduct coaching, direction, and performance evaluation of teams and units under coordination.

Skills

Leadership

Communication

Planning & evaluation

Problem solving

Team development

Education

S1 in Health/Hospital Management or related field

Job description

Manage and oversee the operations of all medical support units to ensure they run effectively, efficiently, and in accordance with hospital service standards, prioritising quality and patient safety.

Key responsibilities

Manage and oversee the operations of all medical support units to ensure effective, efficient, and compliant service delivery

Ensure medical support services prioritise quality and patient safety

Coordinate and monitor the performance of medical support units

Develop work plans, targets, performance indicators, and development programmes for medical support units

Monitor achievement of KPIs, service quality, productivity, and operational efficiency

Ensure availability of human resources, facilities, equipment, medical devices, and operational requirements

Coordinate with relevant departments on maintenance and readiness of medical equipment and support facilities

Oversee compliance with SOPs, service standards, regulations, and hospital policies

Identify operational constraints and implement necessary follow-up and improvements

Conduct coaching, direction, and performance evaluation of teams and units under coordination

About you

Minimum S1 qualification in Health, Hospital Management, or related field

Minimum 3–5 years of experience in hospital service or operational roles

Preferred experience as Supervisor, Coordinator, Manager of Medical Support or equivalent position

Understanding of medical support unit operations, including Laboratory, Radiology, Pharmacy, Medical Rehabilitation, Nutrition, Medical Records, and related units

Understanding of service quality standards, patient safety, infection prevention and control, occupational health and safety, and healthcare service regulations

Capability in planning, monitoring, evaluation, and operational unit development

Leadership capability and ability to manage and develop teams

Ability to analyse problems and make sound decisions

Strong communication and coordination skills with doctors, healthcare professionals, management, and related units

Integrity, discipline, attention to detail, responsibility, and orientation towards service quality