Medical Field Sales & Education Consultant

Cordlife Indonesia (PT Cordlife Persada); Kota Semarang; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Cordlife Indonesia (PT Cordlife Persada) is hiring for a dynamic Sales/Customer Service role in Semarang. You will manage inquiries, drive end-to-end lead management, and work to hit monthly targets while educating customers through the decision process.

The position involves supporting OB-GYNs, conducting product knowledge sessions, and coordinating hospital events. Fresh graduates are welcome, with a diploma or bachelor’s degree, and 1+ year in healthcare sales or customer service preferred.

Qualifications

• Must hold a diploma or bachelor’s degree in any field.
• Fresh graduates are welcome to apply.
• 1+ year experience in Sales, Customer Service, or Medical Representative roles preferred.
• Healthcare industry experience or exposure is advantageous.
• Strong communication and interpersonal abilities, able to engage with clients and medical professionals.
• Willingness to work weekends for events or client needs; valid driver’s license is a plus.

Responsibilities

• Manage all inquiries related to our products and services.
• Perform end-to-end lead management: generate, follow up, convert.
• Achieve monthly sales targets and report progress regularly.
• Educate and assist customers throughout the decision-making process.
• Provide support to OB-GYNs, gatekeepers, and clients, including conducting product knowledge and program training.
• Handle hospital-related events, maternity talks, and presentations.
• Prepare and maintain accurate records, contracts, and customer documents.
• Coordinate closely with the Customer Support team and handle escalations when needed.

Skills

Strong interpersonal skills

Excellent communication

Presenting confidently

Proactive relationship building

Education

Diploma or Bachelor's Degree (any major)

Job description

Cordlife Indonesia (PT Cordlife Persada) is hiring for a dynamic Sales/Customer Service role in Semarang. You will manage inquiries, drive end-to-end lead management, and work to hit monthly targets while educating customers through the decision process.

The position involves supporting OB-GYNs, conducting product knowledge sessions, and coordinating hospital events. Fresh graduates are welcome, with a diploma or bachelor’s degree, and 1+ year in healthcare sales or customer service preferred.