Marketing & Sales Support Specialist - Furniture

PT MANDIRI NIAGA INDONESIA; Ungaran; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

PT. Mandiri Niaga Indonesia, based in Semarang, seeks an entry to mid-level Marketing & Sales Support Specialist for outdoor furniture. The role focuses on powering the sales engine, managing wicker collections, and enabling the sales team with digital catalogs and samples.

You will support marketing assets, maintain product descriptions and imagery, and collaborate with designers, retailers, and interior designers to drive engagement and sales.

Qualifications

• Experience in furniture, home decor, or interior design is a strong plus.
• Proficient with CRM software (Salesforce or HubSpot).
• Excellent verbal and written communication; attention to detail.

Responsibilities

• Sales Enablement: Process orders, track shipments, and provide real-time updates to the sales team and B2B clients.
• Google Sheets Expert: Proficiency with VLOOKUPs, Pivot Tables, Data Validation, and Conditional Formatting.

Skills

Furniture industry

CRM software

Microsoft Excel

Canva

Adobe

Communication skills

Detail-oriented

Tools

Salesforce

HubSpot

Job description

Job Title: Marketing & Sales Support Specialist - Furniture

Employment Type: Full-Time

Experience Level: Entry to Mid-Level

About the Company

PT. Mandiri Niaga Indonesia, an outdoor furniture company, is seeking a strong Marketing & Sales Support Spesialist to join our team.

We are looking for someone who can bring our outdoor furniture products to life through visually stunning and engaging videos.

The ideal candidate will have experience in video editing and post-production, as well as a strong understanding of the outdoor furniture industry.

PT. Mandiri Niaga Indonesia, based in Semarang, is specialized in the production of exclusive outdoor furniture.

In cooperation with the German outdoor furniture brand BLOOM, we combine German quality and design standards, with Indonesian craftsmanship to create the ultimate in functional, luxury outdoor furniture.

We combine the best materials, highest production standards and quality control with the world renowned weaving skills of our Indonesian craftspeople.

Our principle is to make something good even better. This not only holds true for all our products, but also for our employees. They benefit from a special motivation and bonus system which encourages new ideas and allows every individual in our team - from the janitor to the director - to contribute to the success of PT Mandiri Niaga Indonesia.

The Role

In this role, you aren’t just pushing paper; you are the backbone of our sales engine. You will manage the lifecycle of our wicker collections—from ensuring our digital catalogs look stunning to helping our sales team close deals with interior designers, retailers, and wholesalers.

Key Responsibilities

Sales Enablement: Process orders, track shipments, and provide real-time updates to the sales team and B2B clients.

Google Sheets Expert: Advanced proficiency is required. You should be comfortable with VLOOKUPs, Pivot Tables, Data Validation, and Conditional Formatting to keep our complex inventory organized.

Product Knowledge: Become an expert on wicker types (natural vs. synthetic), weave patterns, and durability standards to answer technical client inquiries.

Lead Management: Qualify incoming inquiries and maintain our CRM database to ensure no lead "fades in the sun."

Marketing Support: Coordinate the distribution of physical samples (swatches/weaves) and digital marketing assets for trade shows and showroom displays.

Content Assistance: Help maintain our online store and catalogs, ensuring product descriptions and imagery for new wicker lines are accurate and enticing.

Qualifications

Industry Experience: 1–3 years in furniture, home decor, or interior design (Experience specifically with wicker, rattan, or outdoor furniture is a huge plus).

Tech Savvy: Proficiency in CRM software (like Salesforce or HubSpot), Microsoft Excel, and basic design tools (Canva/Adobe).

Communication: Exceptional verbal and written skills—you’ll be the voice of the brand for many of our partners.

Detail-Oriented: You can spot a shipping error or a typo in a catalog from a mile away.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• How many years' experience do you have in digital marketing?
• What's your expected monthly basic salary?
• Which of the following Microsoft Office products are you experienced with?
• Which of the following types of qualifications do you have?
• Which of the following Customer Relationship Management (CRM) systems do you have experience using?
• How many years' experience do you have as a Sales Support Specialist?
• Do you have experience in a sales role?
• Which of the following languages are you fluent in?

Manufacturing, Transport & Logistics 51-100 employees

PT. Mandiri Niaga Indonesia, based in Semerang, is specialised in the production of exclusive outdoor furniture.

In cooperation with the German outdoor furniture brand BLOOM, we combine German quality and design standards, with Indonesian craftsmanship to create the ultimate in functional, luxury outdoor furniture.

We combine the best materials, highest production standards and quality control with the world renowned weaving skills of our Indonesian craftspeople.

Our principle is to make something good even better. This not only holds true for all our products, but also for our employees. They benefit from a special motivation and bonus system which encourages new ideas and allows every individual in our team - from the janitor to the director - to contribute to the success of PT Mandiri Niaga.

PT. Mandiri Niaga Indonesia, based in Semerang, is specialised in the production of exclusive outdoor furniture.

In cooperation with the German outdoor furniture brand BLOOM, we combine German quality and design standards, with Indonesian craftsmanship to create the ultimate in functional, luxury outdoor furniture.

We combine the best materials, highest production standards and quality control with the world renowned weaving skills of our Indonesian craftspeople.

Our principle is to make something good even better. This not only holds true for all our products, but also for our employees. They benefit from a special motivation and bonus system which encourages new ideas and allows every individual in our team - from the janitor to the director - to contribute to the success of PT Mandiri Niaga.

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