Manufacturing IT Systems & Network Engineer

Kalibrr, Inc.

Jakarta Pusat

On-site

IDR 180,000,000 - 360,000,000

Full time

6 days ago

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Job summary

Dekoruma is seeking an IT Infrastructure Engineer to manage and maintain the manufacturing IT stack on-site at our DMC facility in Jakarta. You will handle servers, networks, VPNs, CCTV, and security, ensuring high availability.

You will troubleshoot Windows Server, VMware, SQL, DNS, DHCP, and firewall issues, perform RCA, and propose preventive measures. Collaboration with Manufacturing, Warehouse, and other teams is essential, including after-hours support.

Qualifications

Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field.
Minimum 2–3 years of hands-on experience in IT infrastructure, network, or system administration.
Strong knowledge of networking fundamentals, including IP addressing, subnetting, routing, VLAN, DHCP, DNS, VPN, and firewall.
Hands-on experience with Windows Server, Virtual Machine/VMware, VPN, SSL, SQL, Firewall, and related infrastructure technologies.
Familiar with MikroTik, FortiGate, Cloud Controller, CCTV, switches, access points, and network monitoring tools.
Strong troubleshooting and problem-solving skills, with the ability to perform root cause analysis independently.
Curious and hands-on mindset — willing to investigate, experiment, and dig deeper into technical issues.
Proactive, responsive, and comfortable working in a fast-paced manufacturing environment.

Responsibilities

Manage, monitor, and maintain IT infrastructure and systems across the manufacturing facility, including servers, network infrastructure, firewall, VPN, CCTV, and related IT systems.
Troubleshoot and resolve infrastructure issues related to Windows Server, VM, network connectivity, VPN, firewall, DNS, DHCP, VLAN, SQL, and other critical IT systems.
Proactively monitor system performance, network availability, server health, and security to ensure stable and reliable manufacturing operations.
Perform root cause analysis (RCA) for recurring or complex technical issues and provide appropriate preventive and corrective solutions.
Actively investigate and explore new technical issues, configurations, and system behavior to identify the most effective solutions.
Configure, maintain, and optimize network infrastructure, including MikroTik, FortiGate, switches, access points, cloud controllers, and other network devices.
Support IT infrastructure projects, system implementations, upgrades, migrations, and improvements required by the manufacturing business.
Collaborate closely with Manufacturing, Warehouse, GA, HR, Finance, and other business functions to understand operational requirements and provide appropriate IT solutions.
Act as the first point of contact for IT infrastructure-related issues and communicate clearly with users regarding issue status, troubleshooting steps, and resolution.
Coordinate with external vendors or technical partners for complex infrastructure issues, installations, maintenance, and system development.
Develop and maintain IT documentation, network diagrams, configuration records, troubleshooting guides, SOPs, and knowledge bases