Mandarin Translator

PT Fastline Information Technology Group; Jakarta Utara; On-site; IDR 167,400,000 - 301,320,000; Full time

Job summary

PT Fastline Information Technology Group is seeking an Operations and Support professional to help manage day-to-day activities in Jakarta, Indonesia. You will coordinate with internal teams, agencies, hosts, and users to keep platform operations running smoothly.

As a fluent Mandarin and English speaker with Bahasa Indonesia proficiency, you will provide cross-language communications, monitor platform activities, assist onboarding, and support reporting and ad-hoc projects.

Qualifications

• Fluent in Mandarin and English; Bahasa Indonesia is required.
• Experience in Operations, Customer Support, Community Operations, or a related role.
• Strong communication, coordination, and problem-solving skills.
• Detail-oriented, proactive, and able to work independently.
• Experience in social media, livestreaming, or entertainment platforms is a plus.

Responsibilities

• Support day-to-day operations in Indonesia.
• Coordinate with internal teams, agencies, hosts, and users.
• Provide Mandarin–English/Indonesian translation support for operational communications and materials.
• Monitor platform activities and assist in resolving operational issues.
• Support agency and host onboarding and daily operations.
• Prepare reports and assist with operational projects and ad-hoc tasks.

Skills

Mandarin

English

Bahasa Indonesia

Job description

Support Timo's day-to-day operations in Indonesia.

Coordinate with internal teams, agencies, hosts, and users.

Provide Mandarin–English/Indonesian translation support for operational communications and materials.

Monitor platform activities and assist in resolving operational issues.

Support agency and host onboarding and daily operations.

Prepare reports and assist with operational projects and ad-hoc tasks.

Requirements

Fluent in Mandarin and English; Bahasa Indonesia is required.

Experience in Operations, Customer Support, Community Operations, or a related role.

Strong communication, coordination, and problem-solving skills.

Detail-oriented, proactive, and able to work independently.

Experience in social media, livestreaming, or entertainment platforms is a plus.