Mandarin-Speaking Collections Supervisor

PT NUSATECH SOLUSI INDONESIA; Daerah Istimewa Yogyakarta; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

PT NUSATECH SOLUSI INDONESIA in Yogyakarta seeks a Collections Manager to oversee staff, ensure accurate invoicing, and drive timely payments. You will lead the team to improve credit collection and implement effective policies.

You will set department targets, mentor colleagues, and ensure compliance with regulations while meeting deadlines and maintaining high standards of accuracy.

Qualifications

• Bachelor’s degree in finance, accounting, or a related field.
• 3–5 years’ experience as a collections supervisor.
• Proficient in English and Mandarin (written and spoken).
• Experience with accounting software such as QuickBooks, General Ledger, and advanced MS Excel.
• The ability to work accurately and independently.
• Good verbal and written communication skills.
• Outstanding leadership and managerial skills.
• Strong time and people management skills.
• Ability to work to strict deadlines.
• Willing to be placed in Yogyakarta.

Responsibilities

• Overseeing staff members and ensuring the accurate and timely invoicing of customers.
• Setting payment collection goals and targets for the department.
• Creating and implementing a strategy to improve the collection of outstanding credit.
• Implementing collection policies and procedures to avoid excessive outstanding credit.
• Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.
• Implementing deadlines for invoicing and payment collection.
• Negotiating with customers in cases when non-payment occurs.
• Preparing monthly feedback reports on payment collections.
• Remaining informed of any legislative procedural training regarding debt collection.
• Training and mentoring of staff members in the collections department.

Skills

English & Mandarin proficiency

Analytical skills

Time management

People management

Verbal & written communication

Attention to detail

Leadership

Education

Bachelor’s degree in finance/accounting

Tools

QuickBooks

General Ledger

MS Excel

Job description

PT NUSATECH SOLUSI INDONESIA in Yogyakarta seeks a Collections Manager to oversee staff, ensure accurate invoicing, and drive timely payments. You will lead the team to improve credit collection and implement effective policies.

You will set department targets, mentor colleagues, and ensure compliance with regulations while meeting deadlines and maintaining high standards of accuracy.