Mall Operations Leader

PT Melium Nusantara (Seminyak Village)

Provinsi Bali

On-site

IDR 223,200,000 - 446,400,000

Full time

13 days ago

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Job summary

PT Melium Nusantara (Seminyak Village) is seeking an Operations Manager to lead the entire mall operations team and ensure smooth operation of the Seminyak Shopping Village. You will drive efficiency, coordinate departments, and oversee service quality for tenants and guests.

The role requires a Bachelor’s degree and at least five years in mall/property/hotel management, with strong leadership and a proactive work ethic.

Qualifications

Bachelor’s degree in any field; industrial/mechanical/electrical engineering or property management preferred.
Minimum 5 years of mall management, property management, or 5-star hotel experience.
Strong leadership and proactive, hardworking attitude.

Responsibilities

Coordinate operational performance of the entire staff to align with company mission and vision.
Organize fit-out per SOP to provide the best service to tenants.
Control procurement unit purchases in line with SOP and policy.
Monitor and evaluate housekeeping, security and parking to ensure top service.
Coordinate System and Operation Procedures across all Operations Department.
Monitor operations to resolve tenant or customer issues quickly and accurately.
Plan strategies and operating costs; control the approved budget for efficiency.
Provide monthly reports to the Center Director.
Plan coaching and training to enhance staff motivation and productivity.
Set up mall strategy and operational management for efficiency and effectiveness.