Mall Housekeeping Lead & Operations Supervisor

Summarecon Investment Property; Jakarta Utara; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Summarecon Investment Property is seeking a Housekeeping Officer for Summarecon Mall Kelapa Gading. The role supervises a housekeeping team, conducts regular inspections to uphold cleanliness and presentation standards, and oversees staff scheduling and daily operations.

You will coordinate with vendors for pest control and service quality, monitor inventory and equipment, and resolve issues with departments, tenants, and suppliers to ensure smooth, high-standard operations.

Qualifications

• Proven housekeeping experience in malls, hotels, or commercial properties.
• Experience leading and managing a team.
• Experience handling vendors and pest control is a plus.
• Willing to work shifts, weekends, and national holidays.
• Strong leadership, communication, time management, and problem solving.
• Customer-oriented and able to work with minimal supervision.
• Willing to work at Summarecon Mall Kelapa Gading.

Responsibilities

• Supervise and coordinate housekeeping team activities across the mall area.
• Conduct regular inspections to maintain cleanliness, hygiene, and presentation standards.
• Manage staff scheduling, manpower allocation, and daily housekeeping operations.
• Coordinate and monitor housekeeping and pest control vendors to ensure service quality and standards.
• Monitor supplies, equipment, and inventory; ensure proper maintenance and availability.
• Handle housekeeping issues and coordinate with related departments, tenants, and vendors for follow-up.

Skills

Team leadership

Vendor management

Staff scheduling

Quality inspections

Communication

Time management

Problem solving

Customer service

Education

Bachelor's degree preferred

High school diploma accepted

Job description

Summarecon Investment Property is seeking a Housekeeping Officer for Summarecon Mall Kelapa Gading. The role supervises a housekeeping team, conducts regular inspections to uphold cleanliness and presentation standards, and oversees staff scheduling and daily operations.

You will coordinate with vendors for pest control and service quality, monitor inventory and equipment, and resolve issues with departments, tenants, and suppliers to ensure smooth, high-standard operations.